Customer Service Manager

Name: KABIL EL MEHDI

Address: LOTISSEMENT BADR, N 64 2éme étage, DEROUA, MOROCCO.

Phone Number: 002***********

Email: **************@*****.***

Skype: EL MEHDI KABIL

LinkedIn: https://www.linkedin.com/in/el-mehdi-kabil-89a297129/

Education:

Start

Finish

Diploma

School Name

City

MAY/2013

AUG/2013

First Aid & Health Care Certificate (RESCUE and SAFETY)

AEROMAR TOURISTIC CENTER (AMTC)

CASABLANCA

SEP/2010

JUL/2012

Diploma of a FLIGHT ATTENDANT

INTERNATIONAL SCHOOL OF THE AVIATION AND CRUISE BUSINESS (ICAPT)

CASABLANCA

JUN/2011

AUG/2012

Diploma of PROFESSIONEL ENGLISH

AMERICAN CENTER LANGUAGE

CASABLANCA

SEP/2009

JUL/2010

Certificate of a HOTEL

RECEPTIONIST

OPERATIONAL SCHOOL OF COMMERCE AND TOURISM (EOCT)

CASABLANCA

SEP/2008

JUL/2009

HIGH SCHOOL

Science option

CASABLANCA

Work Experience:

Start

Finish

Job Title

Company Name

City

AVR/2019

Until Now

RECEPTIONIST & SWITCHBORD AGENT

(Reception/ Telephony/ booking/ service/ assistance/ Information/ customer care)

GYNE BIO PHARMA

CASABLANCA

JAN/2019

MAR/2019

RECEPTIONIST MANAGER

(Reservation/ Check-in/ Check-out/Telephony/

Cashier/Sales)

HOTEL GOLDEN STAR

CASABLANCA

JUNE/2018

DEC/2018

TICKETING & RESERVATION AGENT

(Reservation/ Ticketing)

AIRARABIA

CASABLANCA

MAR/2018

JUNE/2018

RESTAURANT MANAGER

(Bar/ Restaurant/

Meeting Rooms)

APPARTHOTEL OCP

CASABLANCA

NOV/2016

MAR/2018

RECEPTIONIST

(Check-in/ Check-out/ Telephony/Reception)

APPARTHOTEL OCP

CASABLANCA

JUNE/2015

JAN/2016

CUSTOMER SERVICE SUPERVISOR

(Telephony/Assistance/ Information)

NATIONAL OFFICE OF THE AIRPORT

CASABLANCA

FEB/2015

APR/2015

VIP RECEPTIONIST

(Reception/ Check-in/ Check-out)

PASSAGE FITNESS CLUB

CASABLANCA

OCT/2014

JAN/2015

HOTEL MANAGER

(Reception/ Housekeeping/

Restaurant/Kitchen/

Maintenance/Cleaning)

WELLNESS AND SPORT CENTER

CASABLANCA

SEP/2013

OCT/2014

FLIGHT ATTENDANT

( Personal support/safety/ security/ caregiver/offer meals and beverages/ sale duty free articles)

ROYAL AIR MAROC

CASABLANCA

FEB/2013

MAY/2013

STOCKER&SALES

(Responsible for receiving merchandise/ helping customers place orders/ Works in stores/ warehouses

ALI BIN ALI GROUP

DOHA

Training Experience:

Start

Finish

Job Title

Company Name

City

JUN/2012

DEC/2012

CUSTOMER SERVICE AGENT

AIR ARABIA

CASABLANCA

FEB/2011

APR/2011

BOARDING AGENT

ROYAL AIR MAROC

CASABLANCA

DEC/2010

JAN/2011

TICKETING AGENT

TUNISAIR

CASABLANCA

JUN/2010

AUG/2010

RECEPTIONIST

BELLE RIVE HOTEL

CASABLANCA

JUN/2007

AUG/2007

STOCKER

ALBATROS

CASABLANCA

Languages:

ARABIC: FLUENT

FRENCH: GOOD LEVEL

ENGLISH: GOOD LEVEL

SPANICH: BASIC KNOWLEDGE

Microsoft skills:

Word, Excel, Power point, Access, Outlook, Windows12.

Volunteering:

2000/2008: Assistant, Animator and coach of children’s in summer camping.

Interest:

Volleyball, Theater, Travel, Culture, Volunteer activities, Youth movements.

Contact this candidate