Customer Service Office Assistant

WORK EXPERIENCE

Staff Supervisor

Private Home Healthcare

2019

First Choice Dui Services Herrin, IL

Secretary

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

Assisted with administrative tasks, including filing, answering phones and organizing clients individual treatment care plans.

Private Home Care Marion, IL

Staff Supervisor /Home Healthcare Provider

Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.

Recruited and hired highly talented individuals who brought compassionate Care and training to patient, which increased efficiency of entire team. Parkway Manor Nursing Home Marion, IL

CNA Supervisor

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Used mobility devices and equipment to carefully transport patients. Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.

Collaborated with interdisciplinary healthcare teams to provide high-quality patient care. AMBER

REAMS

Secretary /Office Assistant

Marion, IL 62959

**********@*****.***

618-***-****

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills and flexible approach to resolving daily issues. Authorized to work in the US for any employer

Help At Home Care Marion, IL

CNA /Personal Caregiver

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

Office Secretary

First Choice DUI Services - Herrin, IL

Staff Supervisor,/ Home Healthcare

Private Duty In-Home Care - Marion, IL

CNA Supervisor

Parkway Manor Nursing Home - Marion, IL

CNA/Caregiver

Help at Home - Marion, IL

EDUCATION

High School Diploma

Carterville High School - Carterville, IL

SKILLS

• Customer service

• Filing

• Office supplies

• Patient care

• Medical terminology

• Training

• Time management

• Scheduling

• Receptionist

• Microsoft Office

CERTIFICATIONS AND LICENSES

CNA, CPR Certified

ADDITIONAL INFORMATION

Skills

Office staff leadership,Checking vitals,

Scheduling,

Filing experience,Wound care,

Prioritization and time management,

Organizing packages,

Managing office supplies,

Employee training and development,

Patient care advocacy,

Medical terminology,

Prioritizing patients,

Customer service,

Patient assessments, catheters,tube feeding

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