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Personal Care Administrator

Elizabethtown, PA
November 10, 2019

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Harold E. Yoder

** ******** ***** Elizabethtown, PA 17022 717-***-****


Seasoned Personal Care Home Administrator with 29 years of experience in the healthcare industry. I am passionate about working with the senior population as well as leading a team as a servant leader.



Initiated a master plan for the campus and launched a 4 million dollar building expansion project

Began activities program for the residents, formed a committee, implemented program 6 months later

Completed 2 building projects resulting in additional resident rooms, elevator and office space

Worked in the role of a consultant in reorganizing 3 licensed personal care homes to the new 2600 regulatory requirements

Rennovation of 10 independent living studio rooms


Increased overall revenues by 40 percent

Increased resident census by 9 percent

Introduced budgeting and profit and loss statements for board review

Introduction of several fundraiser activities to include annual auction and 2 annual benefit banquets

Raised $900,000 through a capital campaign program in 2 years


Implemented staff benefits such as annual staff appreciation dinner, health insurance and 401K retirement benefits

Volunteer appreciation recognition for our volunteers


Faithful Living Denver, Pennsylvania January 2013 – present


Oversee operations of a 72 bed personal care facility including 10 independent living studios

Keystone Human Services Lancaster, Pennsylvania April 2010 – December 2012

Program Director

Oversaw operations of 1-2 group homes serving people with disabilities

Self employed Wellsboro, Pennsylvania 2006 – present

Started and operated own vacation rental business

Welsh Mountain Home New Holland, Pennsylvania 1989 – 2006


Oversaw operations of the Welsh Mountain Home; monthly meetings with a Board of Directors

Ensured a resident-focused service and high quality program for people from the senior population and persons with developmental disabilities to be in compliance with all regulatory agencies, including the Department of Public Welfare, Mental Health and Mental Retardation, and Office of Aging.

Developed and implemented resident care policies and procedures based on the new Personal Care Home Regulations. I also assured that the polices were followed.

Coordinated all residential services for 43 residents. This included staffing, social services, medical management, programming, and resident finances per the 2600 regulations.

Interviewed, hired, and evaluated employee performance of 34 personal care home staff.

Managed all operations of fundraisers and events that benefited the home.


South Arkansas University El Dorado Arkansas 1978 – 1981

Associate of Arts

Millersville University Millersville, Pennsylvania 1991 – 1992

Business Courses

Lancaster Bible College Lancaster, Pennsylvania 1995 – 1996

Bachelor of Science in Bible


Certified by the Dept. of Public Welfare as a Personal Care Administrator

Certified in CPR and First Aid


References available upon request

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