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IT Support Technician

Location:
Johannesburg, Gauteng, South Africa
Posted:
November 10, 2019

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Resume:

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file home/cvdesignr/cv/pdf/*dc**fb**d*bf.html 1/2

Since June 2019

From April 2017

to May 2018

From June 2018

to May 2019

Ernest is an inspired Network Engineer designate, whom uses his skills and knowledge to contribute to the growth of businesses through ICT support.

Work Experience

IT Support Technician

Information Decision Systems/G-Fibre Sunninghill

• Server Administration (Active Directory)

• Maintaining services hosted by online service providers

(hosting).

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Monitoring and maintaining computer systems and

networks

• Providing technical support across the company.

• Setting up accounts for new users

• Repairing and replacing equipment as necessary

• Testing new technology

• Possibly training more new staff members (IT support) Project coordination and team lead

Information Decision Systems/G-Fibre Sunninghill

• Coordinating Huawei OpenServe, ME & MTN FTTS

projects.

• Track, analyse and communicate project risks and opportunities.

• Helping the Contract Manager with the development of operating procedures.

• Splicing, testing, and troubleshooting of fibre sites and links.

• Update documentation (project plans, and client's spec requirements).

• Locating faults and mobilizing resources within minimal time to counter fault.

Field Services Inspector

Information Decision Systems/G-Fibre City of Tshwane Metropolitan Municipality

• Assess the condition of assets (Immovable ICT

infrastructure, City of Tshwane municipal land) and provide feedback to QA team.

• Correctly identifying, recording tags and locating assets, in line with set guidelines.

• Verifying asset locations to those on the fixed asset register.

• Planning the asset verification process at each site to ensure maximum efficiency and accuracy

• Communicating and working with the Financial and Technical Services Managers at each location.

Ernest Lukheli

IT Support Technician

com e.lukheli@gmail.

51 plein street unit 1805

shellhouse mafadi

johannesburg, 2001

old 24 years

6757 +27 72 466

www.linkedin.com/in/E-

Lukheli

licence Driving

Certificates

• Project Management

NQF Level 5, Credits 16

(Unit standard 10043 &

120379)

•Fiber Optic Design &

FTTH Specialist NQF Level

5

•CFOT (Certified Fiber

Optic Technician) NQF

Level 5, credits 16 (SAQA

ID: 246720

•Wireless Certification

Program (WCP)

•(OSP Civil Works

Specialist) NQF Level 4,

Credits 08 (SAQA ID:

246719

•Cisco ITE

• Microsoft Project 2019

and Project Online

Desktop Essential Training

•Occupational Health and

Safety (SAQA ID: 11553,

123456, 119554, 13167,

and 12484)

11/5/2019

file home/cvdesignr/cv/pdf/5dc14fb61d4bf.html 2/2 From April 2016

to June 2017

From 2015 to

2016

Work Experience

TechTrain Learnership Programme

FibreCo Telecommunications Woodmead

ITweb_Fibreco welcomes 200 TechTrain Graduates

“A programme that was to commit to building capacity in the South African fibre industry through a structured learning process which aimed to strengthen the young candidates' ability to gain meaningful knowledge to the new technology.”

Education

IT Systems Development NQF Lvl 4

Whitestone College Johannedburg

References

Information Decision Systems/G-Fibre

• Mr. Mervyn Maganlal [General Manager]

• (Tel :) (087-***-**** - (Cell :) 083-***-****

City of Tshwane Metropolitan Municipality (Asset Verification Project)

• Mr. Jacob Munyai [Acting Deputy Director: Contracts and Assets Management]

• (Tel :) (012-***-**** - (Cell :) 076-***-****

Fibre Telecommunications

• Ms. Peaceful Mukwevho [HR Administrator]

• (Tel :) (011-***-**** - (Cell :) 073-***-****)

Interests

Telecommunications

4IR

Technology Trends

Technology Expo Rage

expo

MyBroadband Expo

GovTech

Skills

Technical Support

Fusion Splicing

Software & Hardware

Troubleshooting

Optical Time-Domain

Reflectometer(OTDR)

Project management

Fixed Asset Management

Active Directory (AD)

Languages

English

Fluent

Tswana

Home Language



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