IT Support Technician
Resume:
file home/cvdesignr/cv/pdf/*dc**fb**d*bf.html 1/2
Since June 2019
From April 2017
to May 2018
From June 2018
to May 2019
Ernest is an inspired Network Engineer designate, whom uses his skills and knowledge to contribute to the growth of businesses through ICT support.
Work Experience
IT Support Technician
Information Decision Systems/G-Fibre Sunninghill
• Server Administration (Active Directory)
• Maintaining services hosted by online service providers
(hosting).
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and
networks
• Providing technical support across the company.
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more new staff members (IT support) Project coordination and team lead
Information Decision Systems/G-Fibre Sunninghill
• Coordinating Huawei OpenServe, ME & MTN FTTS
projects.
• Track, analyse and communicate project risks and opportunities.
• Helping the Contract Manager with the development of operating procedures.
• Splicing, testing, and troubleshooting of fibre sites and links.
• Update documentation (project plans, and client's spec requirements).
• Locating faults and mobilizing resources within minimal time to counter fault.
Field Services Inspector
Information Decision Systems/G-Fibre City of Tshwane Metropolitan Municipality
• Assess the condition of assets (Immovable ICT
infrastructure, City of Tshwane municipal land) and provide feedback to QA team.
• Correctly identifying, recording tags and locating assets, in line with set guidelines.
• Verifying asset locations to those on the fixed asset register.
• Planning the asset verification process at each site to ensure maximum efficiency and accuracy
• Communicating and working with the Financial and Technical Services Managers at each location.
Ernest Lukheli
IT Support Technician
com e.lukheli@gmail.
51 plein street unit 1805
shellhouse mafadi
johannesburg, 2001
old 24 years
6757 +27 72 466
www.linkedin.com/in/E-
Lukheli
licence Driving
Certificates
• Project Management
NQF Level 5, Credits 16
(Unit standard 10043 &
120379)
•Fiber Optic Design &
FTTH Specialist NQF Level
5
•CFOT (Certified Fiber
Optic Technician) NQF
Level 5, credits 16 (SAQA
ID: 246720
•Wireless Certification
Program (WCP)
•(OSP Civil Works
Specialist) NQF Level 4,
Credits 08 (SAQA ID:
246719
•Cisco ITE
• Microsoft Project 2019
and Project Online
Desktop Essential Training
•Occupational Health and
Safety (SAQA ID: 11553,
123456, 119554, 13167,
and 12484)
11/5/2019
file home/cvdesignr/cv/pdf/5dc14fb61d4bf.html 2/2 From April 2016
to June 2017
From 2015 to
2016
Work Experience
TechTrain Learnership Programme
FibreCo Telecommunications Woodmead
ITweb_Fibreco welcomes 200 TechTrain Graduates
“A programme that was to commit to building capacity in the South African fibre industry through a structured learning process which aimed to strengthen the young candidates' ability to gain meaningful knowledge to the new technology.”
Education
IT Systems Development NQF Lvl 4
Whitestone College Johannedburg
References
Information Decision Systems/G-Fibre
• Mr. Mervyn Maganlal [General Manager]
• (Tel :) (087-***-**** - (Cell :) 083-***-****
City of Tshwane Metropolitan Municipality (Asset Verification Project)
• Mr. Jacob Munyai [Acting Deputy Director: Contracts and Assets Management]
• (Tel :) (012-***-**** - (Cell :) 076-***-****
Fibre Telecommunications
• Ms. Peaceful Mukwevho [HR Administrator]
• (Tel :) (011-***-**** - (Cell :) 073-***-****)
Interests
Telecommunications
4IR
Technology Trends
Technology Expo Rage
expo
MyBroadband Expo
GovTech
Skills
Technical Support
Fusion Splicing
Software & Hardware
Troubleshooting
Optical Time-Domain
Reflectometer(OTDR)
Project management
Fixed Asset Management
Active Directory (AD)
Languages
English
Fluent
Tswana
Home Language
Contact this candidate