Phone: Cell 510-***-****.
Project Manager/ Release Manager /Certified Scrum Master
Seasoned Management Professional with 16+ years in IT (Core Technologies) and solid 8+ Years of experience possess an excellent combination of Technical, Business, & Relational, Analytical, Written, and Verbal communication skills. Have a diverse experience in Project Leadership and Management, System & Business Analysis, and Software Design, Development, and Testing on several cross-functional Development and Systems Integration efforts in leading global companies spanning across multiple domains in Retail, Telecom and Technology industries, offering fresh new perspectives to solve your problem areas.Strong managerial, leadership, decision-making, problem solving, team development, and time management skills for technical engineering software development life cycle supports of real-time applications production Retail,Telecom and healthcare services and ITIL service management process..AGILE software development methodology, SCRUM development, WATERFALL methodology, Risk Management, Identifying, defining, documenting, scheduling, Change management (CR, ECR, handling RFC), tracking, project planning, project status reporting, managing Scrum meetings, implementation of project schedules/ cost estimates, resource allocation and executing projects. Member of PMI, Done PMI Training and Pursuing PMP certification.
Good Knowledge on data warehousing concepts with experience on BI ETL tools and reporting tools to pull data from different sources SQL,
Managed Oracle ERP and Oracle EBS and HCM Implementation projects.
Effective communication with end users, collecting user requirements and interfacing with different systems involved in the ordering system with concentration on customer order entry, order tracking and status. Tested solutions for order entry and status.
Proficient with MS-Power point, MS Office (Word, Excel), MS Visio, UML, Requisite Pro & Rational Rose.
Proven ability to grasp any new technology in any software industry.
Capable of working independently and function as part of a team with excellent written and verbal communication skill.
Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.
MCA, Osmania University,1999
IT Project management, SDLC, Software Configuration Management, Software Release Management, Harvest, Remedy, Servicenow,Microsoft Project Professional (MPP), HP SM9, HP PPM. Rally, MS Project, Visio, Jira, rally,Jenkin SFDC, MS Office Suite,Tableau, PowerBi
ASP.NET, VB 6.0/5.0, Oracle EBS,Developer/2000 (forms 5/6i & reports 6i), Oracle Forms 5/6i, Reports 2.5/6i,
Visual Studio,HTML, Dreamweaver, Photoshop, Flash, MS Excel expert, ITSM Service delivery.
Customer success Cloud migration,Cisco,Sanjose, USA Jan 2019- Current
Scrum Master / Project Manager
Project is to migrate the enterprise data ware house which is current in Hadoop to snowflake. To enhance the Customer experience with enhances performance, scalable, cost effective usage cost model and cloud-based solution
Work on the migration plan from Hadoop to snowflake.
Repots are delivered to the end client using Tableau, PowerBi.
Define project scope and objectives. Apply project methodology to lead project team through process of defining and documenting project scope and objectives
Evaluate project lifecycle, including the results achieved versus expected
Facilitate and lead project-related meetings, providing leadership and ground rules for the project teams
Report project status to the stack holder and higher management
Ensure projects are completed on time and within budget and scope
Develop project schedules. Negotiate with project team members to identify key milestones, project activities, dependencies and risks, and develop associated timelines to create a project plan. Report status of project on a routine basis, as established by the department manager
Follow Agile SCRUM, worked as a SCRUM master.
Manage and Lead both Onshore and Offshore resources .
Monitor and manage the project schedule and ensure that project was under budget.
Follow the release management process using CI/CD model.s
Athena, Symantec, Mountain view, USA Feb 2018- Dec -2018
Scrum Master /Middleware Project Manager
Project was to Upgrade 11i E-Biz instance to R12 platform. Since the platform was moving from 11i to12, all the Oracle application were also moved. As a middleware integration team, we moved from Taland to Tibco migration.
Work on the migration plan from Taland to Tibco migration
Integration with SFDC front for creating Quote, PO and integration with CRM Other modules.
Follow Agile SCRUM, Waterfall and Incremental methodologies throughout the SDLC and worked as a SCRUM master.
Plan, organize, and facilitate IT related meetings as needed to ensure a successful outcome of the Project.
Manage and Lead both Onshore and Offshore resources in a Matrix Delivery Team Structure environment
Monitor and manage the project schedule with MS Project and ensure that project was under budget.
Manage multi projects concurrently including those crossing organizational boundaries with multiple stakeholders
Create Requirements Traceability Matrix to ensure that project deliverables are being met throughout the Software Life Cycle from Design, Development and Testing phases.
Drive the resolution and follow-up of issues, CR creation and Approvals through Services Now platform.
Create the project risk log, and identify and escalate risks / issues.
Create the roadmap and milestones for various deliverables.
Perform Design, Code and Test review to ensure that all Business requirements are met.
Conduct presentations for committee meetings, including raising strategic issues, lead status calls to ensure thorough communication and hand off between teams.
Athena,symantec, Mountain View, USA May 2017 to Jan 2018
Software Project Management
Project was to build Veritas cloud platform to integrate all the other Veritas products like NetBackup, INFOMAP and others. Using open source technologies (Elastic search, EsgynDB, powered by Apache Trafodion). This platform can be used for any use cases to understand the need of the Asset (Computer, hosts, datacenter etc.) and provide the holistic view of the asset, adding extra security which including the Compliance monitoring for GDPR, Federal, healthcare banking and financial data and also managed Oracle HCM implementation .
Work with Product Owner and Business team to develop detailed product plan, milestones based on business objectives, budget, time, scope. Work with the Database team to maintain 100% availability
Work with QA, Development, Performance teams to maintain the standard guidelines set for production.
Tracking activities against the detailed project plans, Monitoring actual expenditure figures against project budgets
Reported project status and metrics to project stakeholders with 100% satisfaction rate
Organizing and facilitating Project Steering / Operating Committees meetings.
Created Risk Analysis documents
Service now is used as an incident/Change management and tool
Conducting functional walkthroughs, sessions, and supervising the development of User Manuals.
Created test cases as per the technical requirements for the project. Created Risk Management Plan
Interacted with developers, discussing the Spec provided by the Analysts and changed the discrepancies in the application Created Initial Testing Approach Document to describe all phases of testing (QC, Component UAT, and Integrated UAT).
AQA, Cisco Systems, San Jose, USA Mar 2016 to Apr 2017
Software Project /Release Manager
Managed the technical team to provide ready-to-use, cost-effective, high-performing and scalable, cross-platform information retrieval system, Application Query Accelerator (AQA) that facilitates rapid searching by seamlessly integrating with the application and reducing the application’s search response time, Using open source technologies (Lucene, Solr, Cassandra, Hadoop, Elastic search) with customization, implemented a highly scalable data acceleration platform that can give response times for any complex query in< 500 milliseconds from TBs of data size.
Responsible for Implementation, Customization and Configuration of different Service Manager Modules like Change, Request, Service Desk, Incident, and Service Catalog.
Working with CCB for approving the CR to be implement by my team for approvals and putting in CRs.
Translated client expectations into precise specifications for teams to clarify into defined schedules, milestones, tasks, and project deliverables.
Organize and facilitate stand-up meetings, reviews, retrospectives, sprint and release planning, demos.
Worked in Product Backlog estimation, dependency analysis, release recommendations, formulating release goals with the business product manager and team
Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement Managed risks for development schedule and remove impediments by guiding team to remove them.
Maintains the release schedule for all core services and ensure alignment across key partners and vendors. Reviewed technology infrastructure requirements work with the infrastructure team to get the require infrastructure. Coordinate on the implementing of the requirement, assessing results after every release and work on the post go live supportCommunicate to the management, client and all stakeholders on the progress of the project.
ERMO Cisco Systems, San Jose, USA June 2008 to Mar 2016
Managed complex IT Software releases at the Enterprise Release Management Office to ensure optimum utilization of available infrastructure resources world-wide. Implemented and managed approximately 14 enterprise scale quarterly releases averaging 50+ deployment projects per release, with an emphasis on Oracle ERP,PeopleSoftwithin the organization.
Conducted resource requirement assessments, constructed support models and oversee end-to-end release management, Reviewing and approving CR,Working on RFCs, CoordinationECRs.
Reviewed technology infrastructure readiness for every release, proposing changes and enhancements, managing implementation projects, and assessing results after every release for continuous improvement.
Reviewed and co-ordinate systems analysis, design, development, installation, implementation networks level changes Like Hardware upgrade, License renewal etc. Instrumental in designing SLAs and implementing support request log to ensure optimal support for IT development teams participating in the release.
Incident Management following up with RCA, LTF and keep the KB updated
Coordinated day-to-day communication efforts between the Release Management Office and participant organizations (GBP), developed operational procedures to engage internal infrastructure groups like Database Administrators, Network and Sys Administrators, Source Control Management and other Infrastructure teams during each release.
Presented the Infrastructure SLAs, challenges, issues and mitigation paths to ERMO and participating Global Business Partners in a timely fashion thereby averting risks and ensuring smooth Go Live. Managed detailed activity and project plans for various phases of Test Cycles, Final Practice Runs, Go Live and Post Go live activities.
Cingular Wireless (AT&T), Redmond, WA Feb 2008 to Jun 2008
Data warehouse System Analyst
CDRlive is a Call Detail Record Analysis and Reporting tool owned by LGR Telecommunications. CDRlive analyses call details records (CDR's) produced by any network element such as mobile switching centers, SGSN nodes etc. It processes and stores more than 4 billion detail CDRs/day and is of 30 Terabytes in size.
Converted many adhoc reports to data-mine the data warehouse to assist speed reporting for Performance Engineers, Planning, Tech Sales teams, Fraud Management, Supply chain Enterprise Customers, Legal department and in Inter Carrier Bill Negotiation.
Designed and architected setup and configuration of Data Interface from CDRLive system to setup design for the Planning and forecasting Division of Cingular Wireless.
Led development efforts involving logical and physical database design, software design and development, application and database tuning on various hardware/software platforms for automated and improvised recurrent report generation on demand.
Procter & Gamble, Cincinnati OHNov 2004 to Feb 2008
Data warehouse System Analyst
Worked at P&G Report Factory which produces web-enabled tracker reports for Finance, Supply Chain, Market Measurements, ECCS, Shipment business units of P&G that posts pre-generated reports for consumption by subscribers like directors, analysts and executives worldwide driving the business. P&G's Global Information Delivery System (SourceOne) comprises of Analyzer, WISE and Tracker.
Involved in Enhancing Graphical user interface and developed new reports to support business perspective, enhanced scripts to build temporary tables, radically improvised performance tuning, developed powerful excel macros to help display well formatted reports as part of the data delivery system.
Received commendation for improving the menu features, drilldown facilities and unique mathematical formulae calculations and ready-to-use graphs.
Quickly engaged in learning and implementing results via the preferred in-house tools Formatter (report formatting stools) Harvest (version management tool) etc.