Manager Employee Relations
Resume:
*********@*****.***
KARLA NAVARRO
SUMMARY Professional payroll manager with over 10 years of experience working for large public and private entities. Committed to training new staff members to become productive team members. Specialize in resolving any payroll issues and implementing quality assurance procedures to ensure timely disbursements. SKILLS & ABILITIES • Managing Processes, People Management, Reporting Skills, Compensation and Wage Structure, Employment Law, Developing Standards
• Thorough knowledge of Microsoft Outlook, Word, Excel, Dayforce, Ceridian HPW, ADP, Kronos and Foundation Software
• Experience with payroll tax at the local, state and federal levels
• Knowledge of system conversion
• Experience in managing payroll staff
• Bilingual: English and Spanish
PROFESSIONAL
EXPERIENCE
ADVANCED LANDSCAPE 2000, INC.
WOODLAND HILLS, CALIFORNIA
05/2019 – PRESENT
HR/Payroll/Office Manager
• Oversee Recruiting, Selection and Screening
• Onboarding
• Employee Relations, Counseling and Exit Interviews
• Policy and Procedure implementation
• Employment and Employment Law Compliance
• Performance Management
• Compliance & Mandatory Training
• Benefits Administration
• Workers Compensation
• Process company payroll on a weekly basis
• Review Timecards
• Prevailing Wage
• Fringe Benefits
• Certified Payroll Reporting
• Request Apprentice/Union workers
• Responsible for compliance documents/forms for all projects
• Handle EDD inquiries, Garnishments and Subpoenas
• Responsible for arranging internal office moves
• Handle the day-to-day operations
• Develop communication protocols
• Streamline administrative procedures
Page 2 Karla Navarro
• Task Delegation
• Office staff supervision
• Inventory Control
• Participate as needed in special department projects ACCOUNT CONTROL TECHNOLOGY HOLDINGS, INC.
WOODLAND HILLS, CALIFORNIA
06/2015 – 05/2019
Payroll Manager
• Processed payroll for over 4,000 employees on a Bi-weekly and Semi-monthly basis across multiple states
• Directly supervised 4 Payroll Clerks
• Processed bonuses, commissions, quarterly and annual bonuses for all sales, management and collection staff
• Responded to inquiries regarding deductions, payments, allowances or discrepancies
• Provided various payroll reports to accounting personnel
• Handled Garnishments, Child Support orders, and Tax Levy’s as directed by the courts.
• Notified the bank of voids, stop payments and review notices from the bank regarding the inability to direct deposit to employee accounts
• Quarterly Audits
• Balanced payroll accounts by resolving payroll discrepancies as they arise
• Provided payroll information by answering questions and requests
• Completed all Year End Payroll Operations including issuing W-2s, Annual Reconciliations.
• Processed manual checks for terminated employees as required by State law
• Maintained payroll information by collecting, calculating, and entering data
• Interfaced with management and human resources regarding payroll inconsistencies and disputes that were irresolvable with available information
• Performed payroll auditing pre and post processing to ensure accuracy, compliance, overall balancing and reconciliation
• Responsible for Out of State Business Registrations
• Updated payroll procedures and policies when necessary Page 3 Karla Navarro
NATIONAL COMMERCIAL SERVICES
VAN NUYS, CALIFORNIA
08/2009 – 06/2015
HR Manager / Payroll Manager
• Managed and coordinated all aspects of Human Resource Department operations.
• Responsible for all aspects of payroll processing-timesheets, records keeping, transmitting payroll, processing commissions etc.
• Processed employee related information including garnishments, benefit deductions, time off requests
• Interviewed, hired and terminated employees, assigned and monitored work, addressed complaints and resolved conflicts.
• Coordinated, enrolled, and navigate staff through the Open Enrollment process.
• Responded to EDD Inquires
• Conducted New Hire Orientation for new employees
• Maintained OSHA log, Worker's Compensation, COBRA and FMLA records
• Responsible for staff incentives, morale boosters, and anniversary acknowledgements
• Handled all employee evaluations and offered recommendations to managers
• Maintained good and productive relations with Managers and Employees EDUCATION LOS ANGELES MISSION COLLEGE - SYLMAR, CALIFORNIA
• 40 College Units Completed
JAMES MONROE HIGH SCHOOL - NORTH HILLS, CALIFORNIA
• High School Diploma
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