Customer Service Sales

TRACY MCFARLAND

*** ******* **** ****. **********, FL 33823

908-***-**** ****************@*****.***

OBJECTIVE

Efficient administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.

SKILLS & ABILITIES

Answering Incoming calls

Paperwork drafting

Customer service oriented

Filing and data archiving

Critical thinker

Patient scheduling

Greeting visitors

EXPERIENCE

April 2009 to Current

Clerical Aide, McFarland, Abbot, Tess Inc. – Bridge Water, NJ

·Compose internal memos and external correspondence for senior management and review all documentation to eliminate errors.

·Create detailed expense reports and requests for capital expenditures.

·Develop and upload spreadsheets and database to track, analyze and report on performance and sales data.

July 1999 to May 2009

Facilities Coordinator, Emcon Associates Inc.- Brick, NJ

·Performed research to collect and record data.

·Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.

·Managed accounts payable and receivable.

·Tracked expenses and documented records.

·Drafted professional business memos, letters and marketing copy to support business objectives and growth.

EDUCATION

Toms River High School East- Toms River, NJ/ High School Diploma

• Minored in Fashion Merchandising

VOLUNTEER WORK

Auburndale Community Church

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