E-mail:firstname.lastname@example.org, Phone: +233*********
Address: P. O. Box SC 322, Tema, Community 5 Assembly, Ghana.
Kpone D/129, near Apollo Theatre, Tema, Ghana.
Experienced Finance and Banking Professional with over four (4) years of experience in the Financial Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. I also possess an excellent interpersonal, communication and negotiation skills and a strong drive to see things through to completion.
2018-01- Treasury Sales Officer
Current SIC Life Savings and Loans Co. Ltd
Planned and carried out direct sales and marketing activities with respect to company objectives.
Worked with both Governmental and corporate customers to understand requirements and provide exceptional customer service.
Monitored to ensure investments were received on time.
Negotiated agreements with customers based on their maturities.
Maintained meticulous client records with T24 Banking and Accounting software to promote accurate invoicing and account continuity.
Organized company files and created support system to decrease work load and increase productivity of account managers.
2016-09- Treasury Officer
2017-09 SIC Life Savings and Loans Co. Ltd
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
2015-06- Direct Sales Agent
2015-08 Blinder Trust Microfinance Co. Ltd, Madina – Legon, Ghana.
Made outbound calls to existing customers to upsell advertising packages.
Created and presented media and advertising packages to prospective customers.
Contributed to 50% growth in within the stipulated time by developing strong relationships with clients and up-selling additional services.
Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
2012-05- Credit Officer
2012-08 BIG Investment Co. Ltd, Tema, Ghana
Reviewed and verified income, credit reports and employment histories for each borrower.
Monitored accounts for signs of fraud and non-payment issues.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
Maintained friendly and professional customer interactions.
Collected member loan payments.
2012-09- Bachelor of Science: Banking and Finance,
2016-05 Bsc. Banking and Finance
University of Professional, Accra - Legon
Graduated with 3.23 GPA (Second Class –Upper Division)
2012-05 Manya Krobo Senior High School – Odumase-Krobo, Eastern Region
Maintained a 85% satisfaction rating over a 24-month period as a Treasury Officer
Increased sales 70% over 2 years.
Documented and resolved customer database payment schedule which led to increased productivity
Sales and marketing understanding
Problem - solving and ability to adapt and learn
Microsoft office - excel, word and PowerPoint.
Excellent written and presentation skills.