Cisco Sales

Jean Carlos Lofrano

Brazilian, single, ** years.

*** ********** ******** ********* **, Curitiba, PR 80050510, Brazil. E-mail: **************@*****.***

Phone: +554**********

Education

Federal University of Technology – Paraná.

Technology in Telecommunications Systems

Certification

Expert

CCIE Collaboration – Cisco Certified Internetwork Expert; Specialist

CCNA – Cisco Certified Network Associate;

CCDA – Cisco Certified Design Associate;

Experience / Skills

Collaboration Solution Architecture, Consulting, Pre-Sales, Enterprise Communications.

Excellent communication skills.

Excellent oral and written communications and presentation skills to articulate product differentiators, capabilities and value-add.

Strong consulting and needs assessment capability.

Good experience acting as a central point of contact.

Cisco Call Manager; Cisco Contact Center, Cisco Unity Connection, Voice Gateways, Presence, TCL IVR Scripts, CME, CUBE.

Cisco Telepresence/VideoConference (CMS, Recorder, Exp-c, Exp-e, WebRtc, Webex room Endpoints and Cloud).

I have been working with IT industry for 14 years. Ability to share experience and have a good relationship with technical teams and partners. I work on all phases of an IP project, design, implementation and support.

I used to work with Extreme Networks, Avaya switch, IBM switch, Motorola/Symbol, Nortel Baystack and HP technologies.

The objective is find out the best way for all end users work with a great quality from anywhere and anytime .

Planning, implementing and troubleshooting of the Collaboration and data environments. Activities performed in different kinds and sizes of customers.

Administration, troubleshooting and Technical analysis of the unified communication environments.

UC Environment Migration from third party as /Unify/Alcatel/Avaya to Cisco.

Routing and Switching, Wireless projects implementation and Troubleshooting.

Asterisk projects (IVR, IP telephony environment and features, third app integration etc).

TCL IVR scripts development.

Voice solution development in the cloud.

My Cisco TCL IVR group > https://www.linkedin.com/groups/4362446/

Pre-sales.

Administration and management of Cisco routers, Extreme switch, Avaya switch, Nortel baystack Switch, IBM switch. Example: Route configuration - LAN and WAN, redundancy configuration, link activation, network segmentation, mirroring.

Knowledge and experience with internet routing protocols and concepts: TCP/IP, BGP, OSPF, MPLS

Knowledge and experience with network security and various secured VPN technologies

Ability to work autonomously, set standards and work directly with software teams

Some experience automating network administration using Python, Perl, or other high- level scripting language

Wireless experience operating high-density AP and client deployments Languages

Portuguese, English and Spanish.

Professional Career

Teletex IT Solutions

Period: 09/2016 - Current.

UC Specialist – CCIE Collaboration.

Plan, design, implementing and troubleshooting of the Collaboration and data environments.

-Strong skill on CCX and TCL IVR scripts.

- Meeting with pre sales and customers to define the best UC solution for each environment.

- Troubleshooting and implementation Wireless, Security, routing switching and UC.

- Ability to learn new technologies.

Success Projects:

* Cisco Telepresence/VideoConference (CMS, Recorder, Exp-c, Exp-e, WebRtc and Webex room Endpoints).

* Technology migration from Unify to Cisco. (Routing switching, Wireless and Collaboration).

Renault Nissan Alliance (Latin America)

- Administration, troubleshooting and Technical analysis of the unified communication projects .

Uptime: jun/2017 - mar/2018.

Success Project

* UC Environment Migration from Alcatel to Cisco.

Illimitati

Period: 04/2010 - 09/2016.

UC Specialist

Plan, design, implement and optimize IP telephony environment, Cisco Unified Communications.

- Troubleshooting and implementation in Cisco Collab, Wireless and routing switching.

- Asterisk projects (IVR, IP telephony environment and features, third app integration etc);

- Voice solution development in the cloud;

- TCL IVR scripts development ;

- Network administration;

- Network performance analysis, action plan and Backout;

- Pre-sales;

Success Projects:

* Design and implementation of the cisco ip telephony (Environment to 10k devices). MGCP integration with Siemens Hi path and SRST with remote site.

* New Cisco ip Telephony and Wireless implementation in a office.

* URA development over IVR TCL script + web service integration.

* Design, implementation and optimization of the cisco contact center, Call Manager and Unity. Ip telephony integration Lync x Cisco.

* URA development over IVR TCL script or over Asterisk. User unlock and password reset via webservice.

Stefanini IT Solutions

Períod: 03/2006 - 04/2010

Network Analyst

Workplace: Electrolux at Brazil.

- Administration and management of Cisco routers, Extreme switch, Avaya switch, Nortel baystack Switch, IBM switch. Example: Route configuration - LAN and WAN, redundancy configuration, link activation, network segmentation, mirroring.

- Support in Cisco and Symbol wireless network and implementation;

- Topologies, documentations, action plan and Backout.

- Monitoring and troubleshooting of the network devices. Areas of Interest

Technical Consult Engineer

Network Development Enginner

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