PROFESSIONAL SUMMARY

Certified PSM* Scrum Master, from Scrum.org, with full product life-cycle experience

** *****’ experience in Agile methodology and Scrum successfully delivering project initiatives & in writing user stories, facilitating team cadence meetings, and responding quickly to change

9 years’ experience working with JIRA, Confluence, and HP ALM

Removed Scrum Team roadblocks and escalated blockers to management

Enthusiastic Agile Scrum Master; whole heartily believing in Servant Leadership and enabling the Scrum Team to be successful, transparent, self-organized and self-managed

Coached the Scrum team on the 12-point Agile Manifesto and Agile Principles

Thorough experience with continuous improvement of both Scrum Team and myself in many areas of Scrum, Lean & Agile Methodologies

Excellent communication skills; both verbal and written including strong decision-making and problem-solving skills

PROFESSIONAL SKILLS

Operating Systems: Windows 2000, XP, Vista, Windows 7, and Macintosh

Tools: MS Word, Outlook Express, Adobe Acrobat Reader (PDF), Excel, IE, FireFox, Safari and Chrome, Quality Center (QC10, ALM 11, and ALM12), JIRA, Rally and Confluence

Automation Tools: UFT, QTP, WinRunner, and LoadRunner

Full Knowledge in: Scrum Master, scrum of scrums, UI, TDD (Test Driven Development), SDLC, software development life cycle, mentor, coach, Coaching, sprint, release, backlog, velocity, user story, epic, burndown, impediment, retrospective, Lean, LeSS, Large Scale Scrum, Kanban, CI, SAFe, Rally, jira and agile

PROFESSIONAL EXPERIENCE

Anthem (Consultant w/ Tetrasoft) Mason, Oh May 2019 to Present

Senior Scrum Master

Scrum Master and Project Manager for three teams; Scrum & Kanban

In charge of budgeting and finances for the team at the Epic level

Improved team velocity by incorporating capacity planning & accounted for unplanned adhoc work into sprint planning sessions

Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings

Removed team impediments daily to allow the team to deliver the sprint goals and deliverables

Worked with customers and Product Owner to help prioritize and validate requirements

JPM Chase Columbus, Oh Apr 2015 to Apr 2019

Agile Scrum Master

Facilitated scrum-of-scrums (Release GO/NO-GO), sprint planning, daily scrums, backlog refinement, sprint reviews w/ software demos and retrospectives. Maintained JIRA task board and produced daily burndown charts & metrics

Monitored the development progress throughout each sprint to ensure project was within scope and budget. Identified and mitigated team risks and impediments (Blocking Issues & Critical Defects) on daily basis. Guided team thru each milestone

Conducted user interviews to help identify and understand different process for each user while simultaneously identifying their pain points and areas to be streamlined

Successfully guided a development team through transition from Waterfall to Agile development and built a new Scrum Team

Determined the team capacity and velocity from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks). Helped assist the team in story estimation, identifying Epics and helped create user stores using Given-When-Then

Educated and reinforced scrum methodology and agile framework principals to team members and key stakeholders thus, advocating Agile across the organization

Fully utilized the KPI Metrics (Burndown chart, team velocity, etc.) to track progress and help move the team to a more efficient model

Proven history of successful work with cross-functional teams; to include other Scrum teams within the group, UAT/PROD, support teams and the business end client

Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning

HP Dublin, Oh Aug 2010 to Apr 2015

Senior Software Quality Engineer & Automator

Attended daily Scrum meetings. Automated each story card from the JIRA board, thus saving thousands of man-hours in manual testing

Created an automation framework/ test harness utilizing the UFT tool based on the test data driven approach

Senior position on a multi-million dollar project handling both thick and thin client types in an Agile environment

Wrote and executed many UFT automation scripts in a .Net environment, supported by an Object Repository, several Function Libraries and various SQL queries

Wrote numerous manual functional and interface test cases from JIRA stories

Provided extensive QTP/UFT automation and QC10/ALM11 training and guidance to my local team and other teams throughout HP

Nationwide Insurance (Consultant w/ Manifest) Columbus, Oh Sept 2009 to Aug 2010

QA Manual/Automation Functional Lead

Functional Automation Team Lead with three people reporting to me on an Agile Scrum team

Created multiple QTP scripts; for insurance/ retail/ financial and retirement on a java/ J2EE based website platform, using VB scripting code and complex SQL queries

Worked in a strict 100% agile environment

Performed manual testing and created manual test scripts in QC (Quality Center 9.2) from JIRA story cards and provided story estimation using Scrum Poker

YUM Brands, Inc. (Consultant w/ Brook Source) Louisville, KY June 2009 to Sept 2009

QA Analyst, Manual/Automation Lead

Created QTP automation scripts for a POS (Point-of-Sale)/ Retail secure portal web environment

Gathered requirements to create test objectives, business components and functional test scenarios in QC 9.2

Utilized QTP 9.2 to perform automated functional testing in a web based, Java environment using a SQL Server database

Created several reusable HP BPTs (Business Process Testing) and functions

ADP (Consultant w/ Diversified Tech Solutions) Roseland, NJ Dec 2008 to June 2009

QA Manual Test Engineer

Created hundreds of new functional test scenarios from BRDs (Business Requirement Documents) while using only a click-thru prototype in an agile environment

Gathered requirements to create test objectives, reusable business components and functional test scenarios in Quality Center 9.2 (QC)

Created several reusable HP BPTs (Business Process Testing) and functions

Performed end-to-end (E2E) manual test execution of documented tests in web based portal environments

EDUCATION & TRAINING

Riverside Community College, Riverside, CA

Major: Computers including General Ed courses

Air Force

Veteran with an Honorable Discharge

Held a Top-Secret Security clearance; rank E-5/ Staff Sargent

Scope

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