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Quality Analyst

Location:
Little Falls, NJ
Posted:
November 05, 2019

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Resume:

LEE C. POWELL

** ******* ****** 973-***-****/ 862-***-****

Little Falls, New Jersey 07424 adarms@r.postjobfree.com

SUMMARY

I have over 15 years diverse experience as a Software Quality Assurance Analyst with experience in all phases of quality assurance in the Software Development Life Cycle (SDLC) including BRD requirements review, test planning, test scripting, integration testing, regression testing, user acceptance testing, defect identification and tracking, automated and manual testing for web, client server and mainframe environments. I am proficient in Black Box, White Box, end to end, and functional testing with expertise in both Agile and Waterfall methodologies.

TECHNICAL SKILLS

Languages / Software: Selenium, Provost Systems, QuickTest Pro, WinRunner, TestDirector, Micro Focus Quality Center/ ALM, Jira, Rational, SQL, QMF, Endevor, Microsoft Windows NT 95-2000/ XP, .NET, C+, TSO/ ISPF, CA7, CA11, IBM Utilities, CICS, MVS/ XA/ ESA, IDCAMS, Novell Netware 3.12, 4.11, Unix, AS400, TCP/IP, File Aid, COBOL, TSL, NDS, JES2, OS/JCL, IBM Rational, HP Service Desk, Microsoft Windows Office Suite (Word, Excel, PowerPoint, and Share Point), Internet Explorer 7, 10, and 11, FireFox, Chrome, MS Outlook, Lotus Notes, XML, Oracle DB, DB2, JDA, TOAD.

WORK EXPERIENCE

BED BATH & BEYOND Union, NJ

Quality Assurance Analyst 9/2015 – 7/2019

Quality Assurance Analyst for a leading retail and e-commerce firm. Created and executed test plans and strategies supporting web-based, Android and iOS mobile devices, and AS400 mainframe applications in an Agile and Waterfall development methodology, using iterative sprints.

Worked closely with project managers, business analysts, developers, junior QA Analysts, and business stakeholders to define and ensure defect-free application software deliverables.

Perform manual testing on customer facing POS system to add equipment, select price plans, features, and promotions to perform functional and regression testing.

Validate front-end results on Bed Bath and Beyond EOM web application which runs requests and response API calls in XML format on JSON code to validate applications are interfacing.

Verify results on back-end Oracle DB2 tables using SQL, JDA, TOAD, and File Aid.

Tracked web applications to track of Inventory Management, Order Fulfillment, and shipping, as well as, keep track of defects on tools such as JIRA and Rational Functional Tester.

VERIZON WIRELESS, Orangeburg, NY 10/2012 – 4/2015

Consultant - Senior Quality Assurance Analyst

Quality Assurance Analyst for a leading telecommunications and wireless phone company. Created and executed test plans and strategies supporting web-based and mainframe applications in an Agile and Waterfall development methodology. Prepared requirement traceability and test cases based on business requirements and functional documentation.

Create manual test cases, test plans, and use cases on Excel and exported them to ALM ver.11 of Quality Center for web, .NET, mainframe, and in-house e-commerce system at Verizon.

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Perform manual testing on Mainframe, .NET, and web platforms front-end applications, testing a wide variety of billing scenarios in the Billing/ Revenue Assurance department.

Create manual test cases, test plans, and use cases on Excel and exported them to ALM ver.11 of Quality Center for web, .NET, mainframe, and in-house e-commerce system at Verizon.

Validate front-end results on Verizon DVS Test ME application which runs requests and response API calls in XML format on a JSON platform, to validate applications are passing correctly.

Conduct test plan walk-throughs with Business Analysts, Technical Leads, and Business Stakeholders on BRDs.

Identified, escalated, tracked, and resolved system issues utilizing defect tracking software on HP ALM ver.11.

Worked closely with project managers, business analysts, developers, and business stakeholders to define and ensure defect-free application software deliverables.

EDISON LEARNING INC., New York City, NY 10/2008 – 7/2012

Senior Quality Assurance Analyst

Quality Assurance Analyst for a leading for-profit education firm for Managed, Charter, Drop-in, and e-Learning schools serving 500,000 students in 25 states. Created and executed test plans and strategies supporting web-based and client server applications. Prepared requirement traceability and test cases based on business requirement and functional documentation.

Created, executed, and maintained automated test scripts for daily regression testing on the Selenium IDE platform via a Web driver portal to record and playback regression scripts.

Served as QA Lead for multiple client-facing systems using the Agile or Waterfall testing methodology as a member of an integrated development team.

Manually tested an e-commerce student facing site for lesson plans, student assessments, and interactive learning on a Java platform.

Performed manual testing on a variety of platforms and testing disciplines including functional, integration, end-to-end, user acceptance, and regression.

Served on Process Improvement teams, and helped institute several “Best Practices” initiatives.

Supervised and mentored off-shore teams to ensure software quality standards were met.

UNITED HEALTH CARE, Basking Ridge, NJ 3/2003 – 6/2008

Senior Quality Assurance Analyst

I.S. Quality Assurance Analyst for a leading health care company. Planned and executed end to end and functional testing under multiple platforms including web-based, client server and mainframe CICS applications supporting the demographic, reimbursement, and claims information systems.

Executed automated test scripts using Quick Test Pro (QTP) for .Net, web based applications and IBM Mainframe systems on a CICS network.

Tested multiple releases of the MYUHC customer web-site resulting in zero production defects.

Conducted requirement walkthroughs with business analysts, test plan preparation, requirements traceability, regression testing, and release checkouts, following SOX compliance rules.

Prepared and executed manual and automated test scripts to validate existing and new functionality

Responsible for defect tracking, control and reporting using Test Director, working with the development team to ensure issues were resolved correctly and in a timely manner.

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Tested claims payments and reimbursement system on the .NET auto pick claim re-pricing engine and administered USEC security and fee schedules for the network database group.

Utilized SQL / QMF to conduct database validations in both test and production environments

Followed United Healthcare’s Project Life Cycle process and configuration management guidelines to meet change management and auditing requirements.

PERSHING TECHNOLOGY GROUP, Florham Park, NJ 12/1997 – 6/2001

Senior Quality Assurance Analyst

QA Analyst for the UAT group for a leading provider of client and correspondent services for the financial and securities industry. Supported User Acceptance Testing for Client-server and mainframe applications. Used the full range of testing methodologies including, Unit, Integration, and Regression, as well as, executing “Black box” and “White box” testing.

Served as the QA representative on several development teams to help identify, track and resolve defects for projects such as Trade Order Processing, Custody Holding, and Broker-view.

Prepared defect records documenting error conditions and the steps to re-create them.

Assisted senior management to define and document Change Management turnover and “Best Practices” process to meet the SEI’s Capability Maturity Model level 2, requirements.

Led QA group in converting a $15M client to Pershing’s securities processing platform. Helped resolve issues between client and technical group and received an award from the client.

TECHNICAL TRAINING

Mercury Interactive – Completed course in Quick Test Pro.

Strategic Step – Completed course in Mercury Interactive automated testing tools (Win Runner, Test Director, and Load Runner).

Millennium Institute of Computers – Certificate in Unix/ Sun Solaris v.8 System Admin.

American Society for Quality - Completed course in Software Quality Engineering.

Track On – Certificate for completion of Novell Administration and Engineering classes.

William Paterson College - Successfully passed course in the programming language C+.

PROFESSIONAL DEVELOPMENT

Novell Authorized Certified Netware Engineer/Administrator 3.12, 4.11: CNE

Courses in Negotiating Skills, Presentation, and Diversity workshops.

EDUCATION

Ramapo College, Mahwah, NJ - Bachelor of Science Degree in Business Administration.



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