S Sunoj Kumar
Business Analyst
Phone: +918*********
Email: ***********@*****.***
PROFILE
Passionate in the belief that Sales is essential to the growth and success of an organization that wishes to scale and achieve higher levels of profitability. Hardworking and energetic manager and top-rated sales associate with over 14 years’ experience in leading dynamic sales team in fast-paced US based markets. Focussed on client satisfaction through all stages of the sales life cycle. Proven track record as Sales executive, Quality compliance, Sales Management & Business Analyst. Aggressive and determined to find the strengths and weaknesses of both employees and an organization’s culture so as to improve the productivity and profitability of a company. Exceptional drive and dedication to ensure company goals are met and exceeded.
EDUCATION
High School, 10th Standard
Breeks All India Higher Secondary School
CBSE
OOTY, Tamil Nadu
Completed, April 1998
High School, 12th Standard
Breeks Memorial Anglo Indian Higher secondary school State Board
Ooty, Tamil Nadu
Bachelor of Arts, Mathematics
Government Arts College
Completed, April 2000
Graduated, May 2004
Bharathiar University Ooty, Tamil Nadu
WORK EXPERIENCE
February 2019 – Present
Business Analyst
Epixel Solutions Pvt. Ltd.
Palakkad, Kerala
Develop business architecture using requirements such as scope, processes, alternatives, and risks.
Engage client to gather software requirements/business rules, and ensure alignment with development teams
Draft and maintain business requirements and align them with functional and technical requirements.
Facilitate regular meetings with clients to document requirements and explore potential solutions.
Communicate client’s business requirements by constructing easy-to-understand data and process
Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
June 2018 - September 2018
Sales Manager
Isthara Parks Pvt. Ltd
Hyderabad
Joined as Sales Manager in Ishtara Parks on June 2018 and taking care of the Sales for the PG facility and additionally taking care of the Facility management till September 2018.
November 2010 - April 2018
Sales Manager
Dot Com Solutions (DCIS) Coimbatore, Tamil Nadu
Joined as a sales executive in DCIS IT Company for their online immigration service provider (US based) for nearly 4years.
Promoted as Sales Team Manager in 2014.
As a sales team manager I give account directly to the Director Sales and operation manager. Working as a Sales team manager I will direct the team to attain everyday sales target and surpass expectations of customers. As a sales team manager my job involves giving suggestions and support in earmarking and setting up sales procedure. I will be responsible for organizing marketing plans so as to attain sales target stipulated by the organization. I initiate and coordinate monthly, quarterly, and annual sales plan and strategies that will guarantee achievement of target. Creating daily, weekly and monthly reports for the sales team detailing and tracking sales person and sales team performances. I give assistance and encourages personnel to enhance personal and team target. It is also part of the role of sales team manager to direct the work of sales personnel daily, and relate closely with the human resources unit to resolve daily human resources problems, including compliance with discipline and work attitude.
May 2005 - December 2009
Sr. Transaction Monitoring Officer (Sales Quality)
Allsec Technologies
Chennai, Tamil Nadu
Joined as a sales executive in the company for a US based sales loan consolidation process for a year.
Then, promoted and moved to Quality compliance team and monitored all sales calls for compliance. I give feedback to the sales agents to improve the compliance and quality of the sales.
INTERNSHIP
March 2003 - April 2005
Training Faculty & System Maintenance
SSI Computer Centre
Ooty, Tamil Nadu
Training students on MS OFFICE and Networking
TRAINING AND CERTIFICATIONS
Certificate of Merit (Networking & Linux, C, C+), SSI Education, 2003
Training Program in Customer Excellence, Corpex Technologies Pvt. Ltd. & DCIS, 2016
AWARDS & HONORS
Awarded Best Team Manager in Sales for the first quarter of 2016. Awarded Best Team Manager in Sales for the year 2017.
SKILLS
Team oriented and results driven.
Sales management.
Generating reports.
Service orientation.
Planning and organizing.
COMPUTER PROFICIENCY
CAREER HIGHLIGHTS
Exceed sales management goals on quarterly basis.
Developed highly effective sales training strategies as sales manager of 16-person team.
Create and execute daily, weekly and monthly reports for sales teams detailing and tracking key metrics such as sales pipeline and results to help business leads interpret how sales team is tracking against goals.
Implemented new sales strategies resulted in improved customer service and increase sales in every department. Training and motivate team persons that achieves in exceeding targets. Won best Sales Team Manager awards in 2016 & 2017.
INTERESTS
Movies
Sports & Outdoor Social Media
PERSONAL DETAILS
Father’s Name:
Birthday:
Gender:
Mr C.SUDEVAN
November 15, 1982 Male
Marital Status:
Nationality:
Passport No.
Single
India
N0570368, Expires 07/14/25
Address:
Kolakurussi House
Pallanchathanur Post
Palakkad - 678575, Kerala
Declaration
I, Sunoj Kumar, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
S Sunoj Kumar