Brooklyn, NY *****
To be part of a team.
Utilize my vast experience and knowledge for the advancement of any company I work with. Authorized to work in the US for any employer
CONSULTANT-NY HIGHLY RATED TOURS
July 2019 to Present
MJM TRAVEL GROUP
March 2018 to Present
All HR functions for the company.
Maintenance of all DOT and 19A files and compliances. Maintain websites for, 19A, Lens, Partners in Safety D&A. Risk Management in conjunction with Operational issues. All Hiring of administrative and DOT regulated employees. Handle all issues regarding, DOL, UEMP, HIPPA, Regulatory, Safety and Training. Attend all DOT and Bus Council Safety Conferences. liaison with the DEPT of Finance to Cancel Parking Fines. DEPUTY DRIECTOR/COMMERICAL DIRECTOR
March 2017 to November 2018
Deep reorganizational all departments, from driver's retention, finance to customers services, sales and marketing to business development, to online and street sales. Partner with various clients and vendors for high productive and financial growth. Develop the location's expense and sales budgets in consultation with Managing Director and Directors of Operations and Control.
Deliver Sales targets. Execute initiatives and staffing levels to stay within budgetary guidelines and scheduling is within payroll budget.
Actively partners with Managing Director, Divisional Managers, Global Merchants and Marketing teams to influence and execute strategies to drive sales and profitability. Set up of new efficient teams, able to focus on quality of services and to be customer oriented. Managed a staff of 20.
Outstanding performance as Deputy Director for 12months with a +300% increase in production and sales.
Attended World Travel Market Yearly, POW WOW, ABA, BUS SAFETY COUNCIL and all other Trade Shows to promote the Double Decker Bus Industry in NYC. Testified before safety council to stop the increased fines for Double Decker Idling in NYC. (IT WAS STOPPED).
DIRECTOR OF OPERATIONAL AND LOGISTICAL HR COMPLIANCES OPEN LOOP NY
October 2016 to March 2017
Director of HR Operational Logistics, all drivers screening, regulator compliances. Use my well-rounded HR and Customer Service Skills to proactively partner with local and international business, Managed Core HR functions such as new employee hiring, performance management, training & development employee relations.
BIG BUS TOURS
July 2013 to September 2015
Company Consultant, prior to opening. (helped open the Co in 28 days) Project Manager, Fleet & Terminal Administrator
HR Safety Manager, Regulatory Compliance Manager
SALES & MARKETING ASSOC
February 2012 to January 2014
Operations and Logistic manager.
Sales and Marketing projects for promoting the vehicles and company. HR Safety Manager for all aspect of the company.
SALES & MARKETING-BUSINESS DEVELOPMENT
MAYFLOWER COACH BROOKLYN
January 2011 to January 2012
Business development of the company.
Sales and Marketing of the charter business.
HR Safety Manager.
EXECUTIVE MANAGEMENT ASSISTANT/OFFICE MANAGER
GRAY LINE NEW YORK SIGHTSEEING
May 1998 to September 2010
All duties of the office manager and supervision of a team of 28. Direct report to the President of the company with all duties related to the position. Gate keeper for Gray Line, Coach USA, with head office in Texas, London and Perth in Scotland. DEGREE • DATE EARNED • SCHOOL
Associate Degree in Business and HR Management
Career Center NYC, Advanced Microsoft Training
Working Knowledge of QuickBooks
VOLUNTEER EXPERIENCE OR LEADERSHIP
Testified before NY City Council with Brandon Buchannan of The American Bus Association, in regards to why Double Decker Buses should not be fined for extensive Idling during the winter months. ABA Women in Buses-Vice Chair-1 year.
Community Affairs Liaison-Midtown North Precinct-7 years. Direct Liaison within the Mayors and Police Commissioner Office. Project Management with the Deputy Chief of the Intel Bureau. Direct contact with all Law Enforcement Agencies in NYC, thru the PC Office. Sponsor of the MTNPC Explorers - 3 years.
Law Enforcement Association of NY -Honoree Member. Direct liaison with President and Rep, of the ABA. Direct Liaison with The Department of Transportation. Direct Liaison with EPA.
Direct Liaison with DCA.
Member of SHRM.
Certificate of Attendance for OSHA workplace Safety Inspection. Certificate, successfully completed training for Advanced Supervisory, for Drug and Alcohol Programs in Transportation Companies. Certification of training for Sexual Harassment.
• Hr generalist
• Problem solving
• Regulatory compliance
• Customer service
Common Sense, the ability to work as part of a team or as an Individual. Ability to think outside the box with excellent communication and customer service skills. Problem solving.
OSHA work place safety
Drug & Alcohol supervisory
SHRM HR Generalist
All aspect of DOT-DCA-EPA
DOT & 19A Audit Prep.
Studying for my CDL for 19A Examiner.
SHAIMILA R. OGEER-DESARNO
17 PENNSYLVANIA AVENUE APT 9, BROOKLYN NY 11207