Administration Officer / Receptionist / Personal Assistant

MVDB

ABOUT MYSELF

I am young, trustworthy,

hardworking and honest with

high work ethics. I have a

passion to work with the

community and take my

position in a company very

seriously. I am a quick learner

and fast thinker, and love

meeting new people. I am not

afraid of a challenge and am

willing to learn as much as

possible.

SKILLS

I am fully trained in Microsoft

and can use Word, Excel,

Outlook and PowerPoint.

I am very enthusiastic and

love meeting new people.

I love to help people

understand something that

they have no knowledge of.

I can type up to 26 words per

minute and test myself

regularly.

I am eager to learn and is very

well time managed.

I always give attention to

details and make sure

everything is done correctly.

MERISSA VAN DEN BERG

081-***-**** ***************@*****.***

940********** BASED IN QUEENSBURGH

EXPERIENCE

ADMINISTRATION/ PA TO FINANCIAL ADVISER •

STEADFAST INSURANCE BROKERS •

01 MAY 2013 – 31 JANUARY 2017 •

THEN AGAIN FROM AUGUST 2018 TO PRESENT •

My duties include the following but is not limited to: Data capturing • Answering of switchboard • Capturing of monthly in office meetings • Keeping of records, filing documents, updating databases, creating letter to clients, compile and update client files and information • Answering all incoming calls and assisting queries • Ordering and purchasing of office stationary and collection of post • Correspondence with brokers consultants of the FA behalf • Arranging meetings between broker consultants and the FA • Client liaising – attend to their queries and needs, whether face to face or telephonic • Attending seminars on behalf of the company • Training of new staff Checking of monthly commission statements and handling queries pertaining to the commission •

Short term – Personal and Commercial Lines

New business underwriting for Short term, Personal lines and Commercial lines • Handling claim queries, from registering claims to payment of claims • Sales and new business quotations for each client’s needs • Handling of all queries, changes, updates • Attending to annual renewal of policies each month

Long term risk insurance

Assisting in general queries from clients • Submitting and marketing of new business • Attending to annual renewal of policies each month Medical aid and Gap cover

Assisting with general queries and claims from clients • Submitting and marketing of new business • Attending to annual renewal of policies end of each year

NOTICE PERIOD – 30 days or 1 calendar month

EDUCATION

RE5 : REPRESENTATIVE • MARCH 2016 • MOONSTONE

MATRIC • DECEMBER 2012 • WERDA HIGH SCHOOL

NQF LEVEL 4: SHORT TERM INSURANCE • AWAITING CERTIFICATE COMPLETED OCTOBER 2019

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