Master of Business Administration
University of Nottingham, UK
**** – 2016
Post graduate program in Management
Alliance Business School, India
**** – 2010
BACHELOR OF ENGINEERING
Bachelor of Engineering in Electronics
Anna University, India
2002 – 2006
Business Analyst with a track record of delivering cost effective, high performance technology solutions to meet challenging business demands in a variety of sectors such as Banking, Financial services and Insurance.
Business Development and Sales experience as well as expertise in Operations and Management.
Product knowledge and experience of selling IBM software PAN India.
MBA Honors’ Graduate from UK keen to enhance my career in the IT/ITES Sector SKILLS
Attention to Detail
NATIONAL PRODUCT MANAGER
Redington India Limited / Chennai /2016-present
National Product manager managing IBM software distribution with a proliferation of 8 product sub groups
Design, plan and execute the business plan to achieve the bottom line target and establish the dominance in market share
Developed the network of channel partners, Evaluate performance & monitor sales and marketing activities
Planning, developing & reviewing of Sales and Marketing Strategies for Redington and respective OEMS
Sales Target / Net Margin Target achievement through a combination of Branch (Field Sales) Team and Business (Corporate) Team comprising of Sales/Presales/ Marketing/ Operations Resources
Induction/Orientation/Training, Mentoring, Managing, Performance Appraisal, Mobilising of the Sales /Presales/ Marketing/ Operations Resources resulting in deeper market penetration and reach.
Ensure market share by managing vendor alliances
Driving Incremental revenue for respective OEMS
Planning, Execution, Monitoring and Control of Business Plan
Achieved 200% increase in SaaS revenue by developing new business partners in the channel.
Achieved both TOP LINE and BOTTOM LINE numbers in IBM software business group for the last 2 years
EON Energy UK / United Kingdom / 2015 (5 months)
Reviewed the existing customer complaints resolution (CCR) model called the "handle with care" process to identify the gaps and provided recommendations for improvement and proposed a strategy to increase the effectiveness of the CCR model.
The result along with the recommendations were accepted and so well appreciated by the client that they implemented one such key recommendation among many, which helped improved their NPS score
Awarded the Best Investment pitch for
University of Nottingham /Sept 2016
Achieved Distinction in my Final
University of Nottingham /Dec 2016
Won the second price for the best
University of Nottingham /Oct 2016
Won first prices for Ad-zap events in
Anna University /Oct 2004
IBM Security sales certified
IBM /Mar 2018
SENIOR ACCOUNT EXECUTIVE
HCL Technologies / Chennai / 2010-2014
Extensive qualifications in all facets of information systems methodology from conceptual design through documentation, implementation, user training, test case and business requirement documentation.
Worked with Hallmark Services Corporation as an analyst to design an enterprise content management (ECMP) portal as per the specifications required by the client.
As an Internal Support Executive the focus was primarily on NN (new business, new customers) pursuits. As an OEM provider to Manufacturing and R&D services my target was to attract new clientele to scale up the business portfolio, reporting to the Area Sales Director my performance metrics were to prepare business proposals, initiate the sales and take it to closure.
SOW (Statement of Work) creation, Decks Preparation, Project Master Clean up, SLA
(Service Level Agreement) validation and maintenance
Liaising with top management and mid-level managers during strategy and planning phases for consolidation of HCL facilities. Analyzed corporate business processes to develop customized solutions, and reduce costs, improve performance within a given budget
Responsible for effective seat management for the whole DB account thereby reducing cost of 325 USD per seat with a total saving of 32500 USD due to optimization
Analyzed corporate business processes called the NBIP (new building info pack) as part of regulatory compliance to move Offshore and Onsite DB development centers
Carried out project planning & task estimation activities
Responsible for preparing business cases and decks for onsite and offshore business expansions including budgeting, requirements gathering and financials
Proactive planning, leading and executing created satisfaction with zero business hour loss optimization of HCL facilities
The New Indian Express / Chennai / 2007-08
Collaborating with the network support team for system issues.
Installation of desktop computers in all departments and provide system support when required.
Day to day monitoring of communications to ensure that the processes are streamlined TECHNICAL SKILLS
Microsoft Office Suite
Certified Associate business
IBM QRADAR certified professional
Mr. R Ramakrishnan
Mr. Chris Mahon
Director MBA Programs
Surrey Business School