admin userHAFIYYAN IKHWAN BIN MAZLAN
Date of Birth : 30 September 1992
Nationality : Malaysian
Address : c226, Seraya Apartment, Jalan 3/1A
Taman Kajang Utama, 43000 Kajang, Selangor.
Phone : +601*-******* / 013*******
E-Mail : *******@*****.***
LinkedIn : https://www.linkedin.com/in/HAFIYYANIKHWAN/ Objective
Employment in organizations which offer challenging opportunities, an excellent cooperatives working environment to utilize my professional knowledge, enabling me to improve my inabilities, develop my functionality and improve the organizations plans and work procedures especially in Software Engineering field. Experience
IT Support
Cloud IT Solution Sdn Bhd (Phileo Damansara) April 2018- June 2018
Working with customers/employee to identify computer problems and advising on the solution
Logging and keeping records of customer/employee queries
Analyzing call logs so you can spot common trends and underlying problems
Updating self-help documents so customers/employees can try to fix problems themselves
Working with field engineers to visit customers/employees if the problems is more serious Service Technician Coway Malaysia (KB Branch) July 2017- November 2017 1. Service Customer
Service customer product and serve customer
2. Sales
Sales company Product to achieve company Target. 3. Rental Collection
Collect customer payment every month.
4. Service Membership
Renew customer membership product service
2
Training
NEXPERT ACADEMY Training 5 February 2018 – 22 Mac 2018 Training program under HRDF, Acquired important skills under proper training. Using various computer language such as
Java IDE
MYSQL
HTML
JDBC
NET
Education
Foundation in business And IT Information January 2013 – January 2014 Ftms Global College Cyberjaya
Bachelor (Hons) in Software Engineering January 2014 – January 2017 University East London / Ftms Global College Cyberjaya Skills and Language
Bahasa Melayu
Speaking : Advance
Written : Advance
English
Speaking: Intermediate
Written : Intermediate
Language : Html, Php, MySql, Css, JavaScript, java Database : Microsoft Access, MySql
Software : Microsoft software (Word, Excel, Access, PowerPoint & Publisher), Net beans, Notepad++, Xaamp Major Course : Development, Software Documentation, Software Requirement Specification, Software Test Plan. References
Dr.JOYCE Kwook Mohd Hasrul
Final Project Supervisor Cm Manager,
Lecturer in Ftms College Coway Malaysia (Kb Branch) FTMS Global College +017-*******
Email:*****@****.***.**