Customer Service Data Entry

Nicole L. Popma

**** **** *** *****, *******, FL 33012

305-***-**** Email: ***********@*****.***

Objective:

Seeking a Customer Service position where my public relation and administrative knowledge can be beneficial in the growth and development for the Company.

Qualification:

●Work well in a fast-paced environment.

●Quickly learn procedures and methods.

●Capable of handling multiple projects concurrently.

●Demonstrated accuracy, attention to detail and ability to work well in team environment.

●Able to communicate and interact effectively with individuals of all levels.

Education:

Grand Rapids Community College Grand Rapids, MI - Spanish 01/2009 - 09/2009

Pursuing a Bachelor’s degree in Business Administration - Miami

Experience:

Amazon, Opa Locka, FL- Stower 10/2018-09/2019

●Quality Assurance

●Rebooting robots, remotely controlling robot floor

●Customer Service and Satisfaction

●Problem Resolution

●Scanning items into system

●Team Work

●Multi Tasking

Tax Expert Inc, Miami Lakes, FL - Secretary 02/2017-05/2017

● Setting Appointments

●Data Entry, Word and PowerPoint

●Microsoft Excel

●Light Accounting

●Budgeting Clients Books

●Filing, Scanning, and Faxing documents

●QuickBooks

●Multi Phone Line

Julians - Grand Rapids, MI - Bartender/Server 01/20-01/2015

●Taking and serving food and drink orders

●Making drinks orders

●Taking care of customers needs

●Teamwork

● Managed all daily operations of the restaurant.

●Executed daily operations of fax machine and multi phone lines.

●Managed inventory and ordering of food, equipment and supplies.

●Monitored employees and patrons to ensure personal safety of everyone.

●Create documents with MS Office and performed general clerical duties

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