Highly organized and meticulous Administrative Assistant and Credit Education Specialist with experience in corporate office settings. Adept at preparing and maintaining files and coordinating meetings. Good communicator and planner with strong judgment and critical thinking abilities. Able to calm and work effectively with frustrated clients and work associates. Skills
Materials preparation Process implementation
Clerical support Strong verbal and written
Public speaking Self-motivated
Team Leadership Medical Insurance License
Administrative Assistant 09/2019 to 10/2019,The Greater Albuquerque Association of Realtors, Albuquerque, NM
Prepared hand-outs, door signs, sponsor signs, etc.for classes.
Documented returns and issuance of lockboxes.
Aflac Health Insurance Agent 04/2019 to 09/2019
Educated and ran rates for companies.
Credit Education Specialist, 02/2009 to 03/2019 – Intersections, Inc., Rio Rancho, NM
Performed initial client assessment and analysis to begin research process.
Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Answered average of 20 calls, emails and faxes per day, addressing customer inquiries, solving problems, and providing new product information. Administrative Assistant, spanning from 10/1993 to 09/2007 – Sandia National Labs, Albuquerque, NM
Created and maintained processes for administrative operations to improve accuracy and efficiency.
Responded to special requests and needs.
Greeted, assisted and directed visitors, vendors and the general public, employing a professional, courteous and respectful demeanor.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Created PowerPoint presentations for business educational purposes.
Utilized strong time management and organizational skills to ensure smooth and seamless operations.
Legal Secretary 10/1992 to 10/1993 The Payne Law Firm Prepared legal documents, entered attorney time, transcribed from tapes. Education
General Studies, University of New Mexico, Albuquerque, NM Bachelors Business Management 2006, The College of Santa Fe, Albuquerque, NM, GPA 3.981
Playwright and Director
Won three years in a row for writing and directing short original musical roadshows with teenage casts. Wrote and directed historical musical plays of specific religious activities in New Mexico spanning more than a century.