Customer Service Assistant

Tabby Hankins

*** ****** **. ****, ** 636-***-**** **************@*****.***

Objective

A Young Professional seeking a Full-Time Career in the Customer Service specialist and Retail field

For a company who has room & opportunity for growth within.

Education

HIGH SCHOOL DIPLOMA 06/1992 HAWTHORNE HIGH SCHOOL HAWTHORNE, CA

·Major: Business communication

·Minor: Basic academics

Skills & Abilities

MANAGEMENT

·Microsoft office, Management experience along with Excellent Customer service skills. Data entry,

·Sales along with HIPPA knowledge including Fluent American Sign Language.

. Opening & Closing the Store, ensured appropriate coverage on the floor and cash registers also

. Assisted as needed. Resolved Customer concerns; Worked with staff on providing excellent customer

Service. Trained/ Supervised staff on understanding and following company policies. The ability to

Be a Team Player or work efficiently alone.

Accurately completed all closing procedures.

ADMINISTRATIVE EXECUTIVE S & E PLUMBING WINFIELD, MO 09/2009 TO 10/2016

·Responsible for running the Office, Job placement. Filling merchandise as needed, filing, Appt. scheduling, computer input including Reports & invoices. Maintaining multiple inbound and outbound calls and performing banking transactions.

ASSISTANT MANAGER FAMOUS FOOTWEAR ST .CHARLES, MO 05/2006 – 03/2007

Description in Management skills & abilities.

Assistant Manager Arby’s Restaurant O’Fallon, MO 06/2002 – 09/2004

Directory assistant GTE, Inc. Wentzville, MO 02/2001 – 07/2003

Provided Information to Business and Residential customers from

Multiple databases. Assisted customers with minimal information to assist in providing

The requested Information. Received u to 1,000 calls per shift serving 7 states.

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