Customer Service Assistant
Resume:
Veronica Bailey
Project Billing Invoicing Assistant - Progressive Life Center
Woodbridge, VA 22192
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Efficient with accounting projects while striving to meet organization goals. Authorized to work in the US for any employer
Work Experience
Project Billing Invoicing Assistant
Progressive Life Center - Washington, DC
August 2015 to September 2019
• Specialize in providing support for the accounting team at PLC.
• My role consists of processing employee expense vouchers in Excel.
• Assisting the team in Accounts Payable processing.
• Doing cost reimbursement billing to recover company's funds used on projects.
• Reconciling program expenses, allocating them to the correct accounts codes. Accounting Coordinator (Contractor)
Prince William County Government - Manassas, VA
February 2014 to November 2014
• Responsibilities included, tracking expenditures in Excel.
• Entering employee expense vouchers and AP transactions in to the accounting system.
• Providing customer service to clients by phone and email.
• Issuing refund checks to vendors for overpayment.
• Reconciling customers account statements.
Intern Auditor
DRS Technologies - Herndon, VA
August 2012 to November 2013
Compiled support documents such as disbursements reports, cash and labor reports for Department of Defense review.
• Verifying expenses of ICIDS Travel projects for accuracy. Accounting Technician (Contractor)
Department of Health Human Services - Rockville, MD August 2005 to January 2011
• Posted payments to the Oracle accounting system and reconciled accounts in Excel.
• Researched purchased orders in PRISM to locate awarded funds and modifications to PO's.
• Scheduled payments and prepare checks for vendors.
• Mailed out 1099 forms at the end of year.
• Solving problems on aged invoices, reconciling accounts and posting adjusting entries.
• Collaborated with the CASU team to better manage the workflow.
• Responding to clients inquires by phone or email. Senior Accounting Clerk
Parsons Transportation Group - Washington, DC
November 1998 to February 2004
• Downloading bank reports daily.
• Providing a summary of cash to manager on a weekly basis.
• Posted receipts and payables to the AS400 accounting software.
• Allocating expenses on large accounts such FedEx and American Express.
• Researching, filing and providing switchboard relief for receptionist. KPMG Peat Marwick
Accounts Payable-Temp
• Processing a high volume of AP vouchers and heavy customer service. Education
Accounting
Northern Virginia Community College - Annandale, VA September 2015 to December 2016
Skills
AS400 (3 years), Excel. (10+ years), JD Edwards (Less than 1 year), Lawson (Less than 1 year), Oracle
(5 years)
Additional Information
Computer Skills
• Excel, MAS90, Oracle, Lawson, Solomon, Prism, AS400, JD Edwards, and Blackboard.
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