Office Assistant Customer Service

Location:

Posted:

November 07, 2019

SUKHPREET KAUR *****************@*****.***

Profile Summary

Diploma in Pharmacy from Gov. Polytechnic College, Bathinda, India

Proficient in Microsoft office, PowerPoint and Outlook.

Committed customer service professional offering quality product knowledge, customer engagement to support customer retention and continued patronage

Dynamic, Energetic and Friendly hard working up and coming professional with a Can Do Approach to business and customer service

Bilingual: English and Punjabi

EMPLOYMENT HISTORY

Sales Associate July 2016 - Present

SHELL Winnipeg

• Sell tickets and other items to customers.

• Stock shelves and mark prices on items.

• Perform all regular cleaning activities and other task that are included in job assignment.

• Processed all payments on purchases, gas and other products .

• Upselling products to customers to increase the sales.

Office Assistant Jan 2016- July 2016

GMR Transport ltd. Winnipeg

Politely assisted customers via telephone.

Communicated with vendors regarding tow availability and special orders.

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing problems.

Developed reputation as an efficient service provider with high levels of accuracy.

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching centre environment

Pharmacy Assistant July 2014- July 2015

Government Hospital, Bathinda

India

Answering phone calls.

Preparing medication for the patients.

Managed clerical work as keeping the record of patients.

References: - Available upon request