Customer Service Sales Executive

Mohammad Adil Bashir (Adil)

*** ******** *** **

Calgary, AB T3A 4S9

Phone: 587-***-****

E-mail: ********.***@*****.***

CAREER OBJECTIVE:

High-achieving administrative associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also work well independently.

EDUCATION

• Diploma in Computer Science – University of Bradford

SKILLS AND ABILITIES:

• Outstanding skill set in customer service and support

• Highly skilled in general office organization tasks including data entry, filing and documentation management

• Strong communication and interpersonal skills: Working in teams and communicating reports to management

• Excellent proficiency in Outlook, Microsoft Word, Excel and other office applications

• Independent and a self-reliant worker

• Proactively co-operates with management and co-workers and a good team player

EXPERIENCE

Sales Executive

Ibex Global

September 2016 – November 2018

Dealing with customers looking for services from a handful of service providers in USA including leading providers like Comcast and Spectrum.

Finding the most suitable plan according to customer requirements and finding alternative routes to obtain best possible packages.

Providing all possible remote customer service possible using different resources.

Leading executive in every team.

Upselling existing customers with other possible services according to available plans.

Filling out proper information while signing customers up or upgrading.

Setting up the complete order from scratch all the way to installation date and time.

Part time mentoring.

Tele Sales Associate

AGA Communications

June 2013 – September 2013

Cold calling customers all over Canada to provide Comwave services.

Signing up new customers with VOIP services.

Taking down proper information as part of the signup process.

Tele Sales Associate

Green Biz Communications

May 2012 – September 2012

Cold calling new customers for DISHTV.

Setting up best suitable plans from a large range of options for customers with different requirements.

Upselling existing customers with better and economical plans.

Setting up the complete order from scratch all the way to installation date and time.

References will be provided upon request

Contact this candidate