Document Control Project
Resume:
EDUCATION/QUALIFICATIONS
****-** ******** ** *********** (Electrical) from SRK Institute of Technology, Enkepadu, Vijayawada, JNTUK University.
****-**** ******* ** ********** and Electronics Engineering from SVL Polytechnic, Machilipatnam, Andhra University.
LANGUAGES
English, Hindi, and Telugu.
PERSONAL INFO
Phone
************@*****.***
Nelapati Srikanth
DOCUMENT CONTROLLER
Analytically minded professional with strong knowledge of project and document management processes and extensive providing quality document control. leverage excellent critical thinking skills to resolve processes discrepancies and strong organizational skills to successfully develop efficient office procedures and processes.
Document Tracking and Management.
Responsible for managing emails, quires and distributing to the concerned personal for their information.
Providing personal and technical assistance and clerical support to the project control team as required.
Distributing all the technical document issued by the contractor to all relevant engineers as well as department heads.
Updating the weekly and monthly logs and maintain the track of soft and hard copies.
Receiving the weekly reports from team leader and to circulate the team internally as per protocols.
Preparing the reports of incoming, outgoing logs, drawing logs and DRF for monthly progress report.
Providing support to project team for necessary document retrieval process.
Preparing DRF for Pgmc team and to save the files in the respective folders or drives
Performing document control duties includes registering all the incoming and outgoing correspondences, transmittals, drawings, and other related documents from project site.
Providing other related documents such as drawings, transmittals and other specifications needed for MPR.
Ability to work under pressure and to deliver quality results on time.
Ensuring all management system documentation is the current version and easily accessible.
Controlling the numbering, filing, sorting and retrieval of electronically stored or hard copy documentation produced by technical teams, projects or departments in a timely, accurate and efficient manner.
Areas of Expertise
Client Relationship Management
Team Management / Leadership
Liaison and Coordination
Learning and Development
Time Management
Project Experience
Document Controller
Project: Andhra Pradesh High Court and Legislature Assembly
Employer: Jacobs Ch2M Hill (India) Pvt.Ltd
Client: APCRDA
Start/End Dates: May 2019 – Present
Scope/Description:
The scope and objective of this part of procedure defines the numbering and revision system to be used for documents produced by the PMC and issued to APCRDA under the Agreement for the Project Management Consultant — Capital City Amaravati — High Court Project.
Responsibilities:
Preparing, monitoring, revising, upgrading, establishing and executing the Document Control and Correspondence Procedure, Project site local server document folder and managing document control administrative staff.
To update PMC Master List of Documents. To maintain electronic and hard copy versions of the filing system.
Controlling the distribution, access, and format of all Project records and documents of the Project team, in accordance with the established distribution lists. Upon receipt of any Project document, the DC shall review it for approvals and release authorization. The DC shall timely check and accordingly manage to update the document into the PMC local server folder Structure.
To manage and rectify any deficiencies identified in the daily document traffic workflow.
Monitoring Project correspondence to ensure that transmitted documents have been received and that documents requiring response are returned in a timely manner. This entails direct communication with all entities involved in the Project.
Processing revisions to control documents in the same manner as the original. Superseded documents, if retained, are identified as such. A consistent naming convention shall be established and maintained to ensure accuracy and expedient retrieval.
Providing training and support to the PM, Field Team, Design Consultants, Contractors, and suppliers/subcontractors and related sta keholders regarding the use of Document Control System to manage all Project information. This includes user requests/issues, user access rights, Project backups and archiving, site development, and the overall functionality of the Document Control and Correspondence System.
Providing support to project team for necessary document retrieval process.
Documents Downloading/Uploading using various site and FTPs given under Document Distribution via Jacobs file transfer tool for internal and external Documentation.
Maintain hard and soft copies of all the delivery/transmittal documents like GADs, Alignment sheets, Datasheets, Specifications, Requisition, Plot Plans, Layouts etc. for all the disciplines.
Evaluate current document processes, suggested methods for change and implemented successful improvements.
Preparing WPR&MPR for all the projects and maintaining records.
Updating incoming and outgoing logs of the both PGMC and PMC.
Circulating the documents internally to different teams and updating the documents in the respective drive. Maintaining day to day records for all final technical documents.
Updating the client incoming and outgoing logs. And to maintain a track of the hard copies.
Performing document control duties includes registering all the incoming and outgoing correspondences, transmittals, drawings, and other related documents from project site.
Receiving mails from PGMC monitoring team and to prepare reports for the monthly progress report.
Ensuring all management system documentation is the current version and easily accessible.
Tracking the pending documents through weekly progress reports.
Controlling the numbering, filing, sorting and retrieval of electronically stored or hard copy documentation produced by technical teams, projects or departments.
Checking the drawing, document control log registers as applicable to be updated by contractor when ever any changes in procedure, forms.
Functional Lead
Employer: APCRDA Vijayawada, Andhra Pradesh.
Start/End Dates: October 2018 – April 2019
Responsibilities:
Evaluating team technicalities, resources for each task, analyses and studies related to project develop and prepare production of final reports and delivery of presentations. Identify tasks and interrelationship to evaluate functional requirements.
Managed and motivated project team of five members to promote collaboration and keep members on-task and productive.
Handled the software EPDMS (Electronic Project and Document Management System) which is used to record measurements and bill. EPDMS is the replacement of normal MBOOK.
Communicated with different ends (CONTRACTORS, PMC, PGMC, DEPARTMENT ENGINEERS).
Provided training to the Department engineers and support team for approval process and explaining the functions of each tool in EPDMS so that the personnel were well-educated on operational requirements.
Gathered requirements, defined scopes, allocated resources, established schedules and meetings.
Guiding and supporting all the contractors to record the measurements in EPDMS and create bill. Also supports for the approval processes.
Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Provided ongoing support to Contractors, Pmc, Pgmc, Department Engineers.
Preparing reports, documents and present analyses, projects status and issues.
Importing the data to EPDMS system (BOQ, SOR, PAYMENT SCHEDULE etc.) and validating the data from the respective ends.
Closely collaborated with project members to identify and quickly address problems.
Supported the Engineers at different levels to check the recorded measurements and bills for the approval processes.
Provided training to the contractors and support team for approval process and explaining the functions of each tool in EPDMS so that the personnel were well-educated on operational requirements.
Visited sites and guided contractors to record the measurements and explained functionality of each tool in EPDMS.
Supported to engineers in approval processes and to note down the feedbacks received from the respective person and to escalate to technical team.
Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Senior Associate
Employer: Wipro, Hyderabad, Telangana
Start/End Dates: September 2016 – September 2018
Responsibilities:
Resolving product or service problems by clarifying the customers complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution.
Handling the customers calling from all over India with respective complaints and troubleshooting to resolve their complaints.
Providing the complete information regarding the products and guiding them to choose a right plan with help of tool KM (knowledge Management).
Delivered superior client services, fostering strong rapport, retention and satisfaction.
Prepared service reports by collecting and analysing customer information.
Handling complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Following communication procedures, guidelines and policies.
Assisting the customers with placement of orders, refund or exchanging with the help of tool Novelvox. addressing the customers issues regarding the orders and to provide best resolution.
Escalating the major issues to the superior level to maintain good time line to achieve the monthly targets.
Always maintained a positive, empathetic and professional attitude towards the customer at all time to provide best service.
Maintaining records of customer interactions, transactions, comments and complaints as per company protocols.
Managed large amounts of inbound and outbound calls in a timely manner.
Identifying customer’s needs, clarify information, research every issue and provide solutions or alternatives.
Building sustainable relationships and engage customers by taking the extra mile.
Achieving the weekly and monthly targets and providing training to new joined or junior associates.
Taking ownership of the calls and to provide information according to the tool KM (knowledge Management) to provide best and quick resolution.
Employment History (Chronological):
Company Name
Job Title
Job Location
Month/Year
Jacobs
Document Controller
Vijayawada, Andhra Pradesh
May 2019 – Present
APCRDA
Functional Lead
Vijayawada, Andhra Pradesh
October 2018 – April 2019
Wipro
Senior Associate
Hyderabad, Telangana
September 2016 – September 2018
Contact this candidate