Manager Store

ROBERT A. GAILEY

*** ******* ******, ******, ** *6058

304-***-**** · ********@*****.***

EXPERIENCED RETAIL / WHOLESALE MANAGEMENT PROFESSIONAL Available for extensive travel

CAREER DIRECTION

Branch Manager/Sales Manager

QUALIFICATIONS AND CREDENTIALS

Armed with significant work experience in a full management capacity, I am fully prepared to move into a new level of responsibility in a continuing leadership role. I am a career-driven individual who can be trusted to build high revenues and profits for my company. With a strong background in retail and wholesale organizations, I have a record of very profitable sales environments. Additionally, I have expertise in establishing regional distribution centers from the ground up. My successful work history and competency in environments with significant challenges have prepared me for ongoing leadership tasks.

I have built a solid reputation for consistently high quality customer satisfaction, organizational effectiveness and fairness to my employees.

ACCOMPLISHMENTS

On track to exceed 2016 Store goals in all categories including overall sales, new account sales, equipment, parts and supplies goals; Store Manager, Lennox Parts Plus Gained 20 new customer accounts with a value of $400,000; Store Manager, Lennox Parts Plus, 2016 Winner of Top Gun award for attaining targets in all categories; Store Manager, Lennox Parts Plus, 2015 Increased sales in excess of $1 million (2% to 9% growth) by rebuilding customer relationships, ensuring available product, careful analysis of inventory levels and collaboration with other managers to improve overall customer satisfaction; Branch Manager, South Central Pools, 2004 PROFESSIONAL EXPERIENCE

2019 to Present BRANCH MANAGER

Solar Supply, Inc.

2016 to 2019

CAREGIVER: PERSONAL

2013 to 2016 STORE MANAGER: WHOLESALE

Lennox Parts Plus, a division of Lennox International, Fredericksburg, MD 2010 to 2013 BRANCH MANAGER

Central Irrigation Supply, Northern Virginia / Fredericksburg, MD 2004 to 2009 BRANCH MANAGER

Aquarius Irrigation Supply, Northern Virginia

2002 to 2004 BRANCH MANAGER

South Central Pools, Northern Virginia

Computer Image / Satellite Image

1993 to 2002 REGIONAL DISTRIBUTION MANAGER

1990 to 1993 DISTRIBUTION MANAGER

● Dallas, Newark, Chicago, Irvine, Atlanta

Prior to 1990, I was a Store Manager with Computer Image / Satellite Image in Miami, FL. Robert A. Gailey, Page Two

STRENGTHS AND SKILLS

Strong leadership, motivational and training abilities Mature, well-respected, approachable Versatile: able to rapidly learn new product lines A friendly personal communicator Successfully prioritize tasks and projects Skilled in effective merchandising Customer-focused / excellent relationship-building skills Structured, accurate and precise TASKS AND COMPETENCIES

●

Attention to detail and high personal performance standards provide the framework for the proven managerial, service and quality product exposures that customers have come to know and expect from me. Some specific work skills I offer include:

Operations, Distribution and Management:

● Leadership:a hands-on manager with very strong abilities in motivating and guiding staff; lead by personal example; aware of the need to build high revenues and profits; a strong “numbers” aptitude

● Scope: experience working with major manufacturers and private label brands; extensive product knowledge in all departments of retail operations

● Distribution: highly experienced in setting up distribution centers from inception to execution

● Operations: responsible for “big picture” day-to-day coordination and oversight of retail / wholesale operations; directly supervise sales and support personnel

● P & L:skilled in developing and presenting P & L statements to executive management

● Budgets:a background in developing and monitoring budgets for various departments and needs

● Presentations:experienced in presenting products / solutions to executive management and customers

● Work orientation:remain calm and in control during situations of high stress; highly disciplined; task oriented; able to prioritize; complete all assignments and projects on time

● Staffing: interview, hire and train new employees; write and present employee evaluations; handle employee discipline

● Customer service: proven long-term relationship building and rebuilding skills; provide high quality customer-focused service; foster ongoing business relationships and corporate growth; have effectively handled and resolved customer concerns in challenging economic and logistical situations

● Communication:excellent interpersonal abilities; able to clearly and effectively communicate verbally and in writing with all levels of customers, managers, peers, hourly employees and vendors

● Problem solving: enjoy a challenge; proven ability to analyze and evaluate processes and workflow; devise strategies to streamline functions; re-train staff; increase productivity and performance

● Scheduling: a background in coordinating and overseeing work, training and delivery schedules for optimal efficiency and profitability

● Computers:proficient with Salesforce, Excel, PowerPoint and Outlook

● Documentation: responsible for the development of sales and progress reports TRAINING AND EDUCATION

Have completed Toastmaster courses and some Lean training. Education: Attended Biscayne College, Miami, Florida Attend company and manufacturer-sponsored seminars on sales, leadership and new product lines. Quality references are available

ROBERT A. GAILEY

102 Brianne Street, Joshua, TX 76058

304-***-**** · ********@*****.***

EXPERIENCED RETAIL / WHOLESALE MANAGEMENT PROFESSIONAL Available for extensive travel

LETTER OF CAREER INTENT:

EXPERIENCED MANAGER AVAILABLE TO ASSIST YOUR COMPANY With great interest in joining your company on a permanent basis, I have enclosed a copy of my resume for your review.

I have been successfully employed in retail, wholesale and distribution management for a number of years. I have developed a positive track record of goal attainment and success and I am very interested in a Management position.

I am also open to considering another responsible assignment with your organization. Energetic and collaborative, I am able to work with complete independence or in a team setting. I successfully motivate and lead staff and prioritize my daily and weekly work activities for complete goal attainment.

I also offer your company a highly positive work attitude and the willingness to handle the truly tough assignments. In every situation, I always apply a precise and organized approach. This attitude sets an example for other employees and results in superior project and profitability outcomes.

My work ethic and company loyalty are second to none.I offer a sound organizational style that assures a positive outcome with every project I am assigned. I am fully prepared to accept the next challenge in my career, working long-term with your organization. I would appreciate the opportunity to meet with you in person. Thank you for your time and consideration of my candidacy. I look forward to hearing from you. ROBERT A. GAILEY

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