Contact Details Data

Snapshot: Over *+ years of experience in Customer Communication Management (CCM) using tools Open Text Exstream, Tango +, NextGEN, SequelMED and Opus Tool., including over 6+ months of onsite exposure in the USA.

PROFESSIONAL SUMMARY:

Document automation expertise in the OpenText Exstream V8.0.335 & V 9.5.101, Tango+ & OPUS (basic knowledge).

Developed documents on OpenText Exstream (Dialogue) using pages, sections, messages, paragraphs.

Primary Responsibility: Interaction with Client, Coding and Designing.

Secondary Responsibility: Analyzing, Testing and fixing the bugs.

Release Management on the production/QAS releases.

Tools used – Open Text Exstream, Tango+, SequelMED, NextGEN and OPUS.

Software life cycle models worked on – Waterfall and Agile.

PROFESSIONAL EXPERIENCE:

Project Experience Highlights:

1. Project Name : SE2 (Mphasis Ltd)

Domain : Insurance Administration

Skill/Tools : Tango+, OPUS

Period : July - 2017 to Till Date

Responsibilities:

Direct Interaction with Clients for business discussion and taking care of Management activities.

Managing the offshore teams consists of 15 members and assigning the tasks on the daily basis.

Understand and analyze the requirements.

Identifying multiple solutions for the scenarios and providing to the clients.

Mapping the data file to the EPF and Perform different types of processing operations on the data files, such as string, array & mathematical operations.

Developing the letters and implementing the business logic in the TDF and Producing the output in different format like PDF, AFP etc.

Responsible for the complete QA & Production Release managements.

Initiated the war room call to discuss the QA defects and fixes will be done immediately, so reduced the turnaround time.

Coordinating with the XML/Data Services team for merging the code and move it into QA and Prod.

Coordinating with the PMO, QAS, BSA teams for the NO GO Decisions for the productions releases.

Coordinating with the Print Center to release the correspondences after the production release.

Participating in daily, weekly meetings and technical reviews.

Assist and resolve doubts of 4-5 members on a daily basis especially with regards to requirement analysis, design.

2. Project Name : National General Insurance (Mphasis Ltd)

Domain : Insurance Administration

Skill/Tools : OpenText Exstream (Version 5, 6, 7, 8.0, 8.6, 9)

Period : April - 2016 to June 2017

Responsibilities:

Direct Interaction with Clients and taking care of Business & Functional requirements.

Understand and analyze the requirements.

Developing and programming the back-end rule code in Exstream for dynamic data flow, page flow and document flow implementation.

Designing various Documents, Forms, Templates and Components based on business requirements.

Handling section data in the data mapping and designing.

Exstream Database (MSAccess/ SQL) Migration/ Up gradation to higher level Exstream versions (SBCS/DBCS) using DSN Link and SQL Management Studio along with new development.

Coordinating with the UAT Testing team to record defects in JIRA/QC to track until they are resolved.

Participated in daily, weekly meetings and technical reviews.

Unit testing the developed document and creating the PUB and run the engine.

3. Project Name : CalWIN CC Conversion (Mphasis Ltd)

Domain : Government Administration

Skill/Tools : OpenText Exstream V8.0.335 & V 9.5.101

Period : May - 2015 to April 2016

Description:

CalWIN is a consortium of 18 counties in California providing Public Welfare and Assistance to the citizens through an integrated online, real-time automated system. The objective of this project is to modernize the Client Correspondence Platform of the CalWIN system by replacing legacy components with OpenText Exstream and provide ongoing support. CalWIN CC Conversion Project involves migration of 11,000 Client Communication documents (Forms, NOA and OCC) from Legacy Platform to CCM Platform (OpenText Exstream) in 13 different languages. This is the approach on most of the forms to get the content into OpenText Exstream quickly. This is followed by re-organizing the content on each form, mapping variables, applying rules and referencing forms in the correct order of output.

Responsibilities:

Designed various documents based on business requirements.

Involved in the both Forms creations and NOA (Notice of Action) to meet the delivery deadline.

Understand and analyze the requirements.

Created different style sheets to enforce the corporate standards for the end users.

Created the templates in different language layers.

Creating Messages, Paragraphs and linking the same to the page through the placeholder concepts.

Defects fixing for the Red & Green team.

Variables creations, Variable Mapping to the created forms.

Unit test the developed document and created the PUB file and run the engine.

Theoretical knowledge on the Messages, Banners, Campaigns, Sections, Components, & Data Files.

Additional Responsibilities:

Coordinated to complete the batch 2 FA & CA forms.

Involved with Onsite BA’s for the clarifications on the business requirements.

Awards and Recognitions:

Received the Best Performer for the month of September 2015.

Received the Best Performer for the month of June 2016.

Received the Best Performer for the month of February 2018.

Received the Team Apex Award for the Quarterly 2015.

Educational Details:

Qualification : Bachelors of Engineering in Computer Science

Institution : Anand Institute of higher technology

University : Anna University, India.

Year of completion : 2009

Hardware and Software Environment:

Operating Systems : Windows 98, XP, Vista, 7 Enterprise

Domain Experience : Healthcare, Insurance

Products Tools : OpenTextExstream V8.0.335 & V 9.5.101, Tango+, OPUS

Software : MS. Visual Studio, MS. Visual Basic, MS Office.

Experience Details:

Experience Details in Years : Total: 9+

Primary/Experienced Skill Sets : OpenText Exstream Dialogue, Tango+, OPUS

Secondary/Trained Skill Sets : C, C++

Passport Details:

Name as per Passport : Thiyagarajan Manikandan

Passport No : Z3126248

Date of Issue : 06-January-2015

Date of Expiry : 05-January-2025

Place of Issue : Chennai

Visa Details: : H1 B (Valid Till 16th Aug 2021)

: 2019023871000o2

Contact Details:

Email : ****************@*****.***

Contact Number : +1-785-***-****

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