Carlene M. Davis
Birmingham AL, 35216
adar08@r.postjobfree.com
Professional Summary
Meticulous Epic Consultant adept at developing and implementing scalable IT solutions.
Especially proficient with the use of Epic utilities to generate project and system reports.
Specialize in providing comprehensive staff support in the use of Epic-related applications.
Summary of Qualifications:
●Operational experience in accessing healthcare-specific software
●Extensive knowledge of healthcare workflows
●Familiarity with Epic utilities, reports and maintenance processes
●Proficient with Epic Inpatient, Cupid, Cadence modules
●Good decision-making and delegation Skills
●Solid written and oral communication skills
●Excellent communication skills
●Proficient with Cerner Ambulatory and Inpatient modules
Work of Experience:
IT Consultant 2011 -Present
Epic Support Cadence(Sched and Reg)
Christie Clinic, Champaign IL
September 2019-October 2019
Provide support to the front desk users
Epic Support Cupid(Cath Lab)
Baylor Scott and White, Dallas, TX
August 2019-September 2019
Provide support help to the Nurse and Tech
Go Live Epic Support Cadence (Schedule and Reg)
NYC Health + Hospital/Metropolitan, Manhattan NY
Provide help to Front desk
Go Live Cerner Support Reg/Sched
Mercy Pain Hospital, Portland Maine
December 2018-December 2018
Provided support to End-users with Scheduling and Registration
Go Live Cerner Support Ambulatory/Nursing
Inland Family Care Downtown, Waterville Maine
October 2018- November 2018
Provided support to Medical Assistant
Go Live Cerner Support Ambulatory/RegSched
Family Medical Orono Maine
October 2018-October 2018
Provided support to End-users with Scheduling and Registration
Go Live Cerner Support Acute
Eastern Maine Mercy State Street, Portland Maine
September 2018-October 2018
Provided support to Nurses
Go Live Cerner Support Powerchart Maternity
Antelope Valley Hospital, Burbank California
September 2018-September 2018
Provided Nurses with support with Powerchart in NICU
Go Live Cerner Support(Acute)
Inland Hospital Waterville Maine
July 2018-August 2018
Provided Nurse with support
Go Live Support Cadence/Prelude
St. Mary Hospital, Lewiston Maine
May 2018-June 2018
Provided support to End-users with Scheduling and Registration
Go Live Support Cadence and Cupid(Cath Lab)
Main Line Health, Philadelphia PA
February 2018-March 2018
Provided support to End-users with Scheduling and Registration
Provided support to Nurse in the lab
Go Live Support Epic Cadence
Williamson Medical Center, Franklin TN
October 2017-November 2017
Trained End-users with Scheduling and Registration
Go Live Support Prelude/Cadence
Morristown Medical Center Morristown New Jersey
July 2017- September 2017
Provided support to End-users with Scheduling and Registration
Inpatient Go Live Support Radiant/Cupid
Methodist Houston Hospital Houston, Texas
May 2017- June 2017
Provided Nurse with support in the Cath Lab
Go Live Support Epic Cadence
Morristown Medical Center Morristown, New Jersey
April 2017-May 2017
Provided support to End-users with Scheduling and Registration
Epic Cadence Go Live Consultant
Anmed Health, Anderson SC
February 2017- March 2017
●Provided at the elbow support for clinician during go live
●Report/ Resolve any technical issues, error, message, printing issues, security problems enhancement suggestion etc
●Provide a link between the end-users and the command center for issues and problem resolution
Support ClinDoc Go Live
Hospital & Healthcare Detroit Michigan
September 2016- January 2017
●Trained physicians and nurses how to browse found medication, review patient header, allergies, result and enter medication orders
●Supported nurses and physicians on how to properly update information on flow sheets and work lists
●Supported nurses on how to add and schedule tasks on the MAR
Epic Ambulatory Consultant
Cincinnati Ohio
May 2016- August 2016
●Prelude and Epic Care Support
●Trained and supported clinicians for Ambulatory Go-Live
●Provided one on one training and support to medical and staff nurses on clinical units with knowledge of Epic software in the processes of Admission, Transfer, Discharge, Medication Reconciliation and Order Entry process
Cadence Consultant
Saint Luke's Hospital, Kansas City
May 2015- May 2016
• Trained end users with scheduling and Registration
Epic Go-Live Consultant: Radiant
Hartford Health System
January 2015-May 2015
•Primarily assigned to the Invasive Radiology department at Hartford Hospital in Hartford, CT
•ATE RN/Tech/Physician Support in Pre/Intra/Post Op phases of Image Guided IR Procedures
•Floating to support all clinicians in other Procedure areas including CT/US/FL/Neuro Rooms
•Referral/Consult Orders, Case Opening, Procedural Documentation, Flowcharts, Notewriter, MAR
Epic Go-Live Consultant Cedars Sinai Medical Center
April 2014-November 2014
●Epic Inpatient Ambulatory, Cadence, and ADT modules
●Trained nurses and physicians on how to register, admit, schedule, transfer, and discharge patients, verify and check status, and make orders, including medications and scheduling follow-ups
●Conducted training on reviewing and Reconciling patient charting ● Provided “at the elbow” support during go-live project
Epic Inpatient Consultant
Northside Medical Youngstown, OH
December 2013-April 2014
●Help RN and Physician
●Provided elbow support and one on one training and support to medical providers and staff nurses on clinical units with knowledge of EPIC Front/Back Desk Scheduling, check-in & check-out
Epic Go-Live Consultant: Radiant/Ambulatory
Spartanburg Health Systems
October2013-December 2013
●Supported Radiant/Ambulatory at Ortho Surgery and Trauma clinics in Spartanburg, SC
●Provided ATE Support for Nurses and X-Ray Techs performing outpatient office visits Imaging Procedures Orders, Procedure Scheduling, Rooming, Visit Documentation, InBasket
●Also, provided back-up Physician support with CPOE, NoteWriter, Preference Lists, Templates
Cadence/Ambulatory Epic Care Go Live
UCLA Health System
July 2013- October 2013
• Ambulatory Epiccare Go live
● Support Physician and Nurses
Epic Cupid Go-live Consultant
Mobile Medical Center-Mobile, Alabama
March 2013-July 2013
●Provided One-on-One and group Cupid training
●Provided Epic phone support to both clinical and non-clinical staff
●End user support, ATE trainer to physicians, hospitalists and nurses in Cardiology
●Trained physicians, residents, hospitalists, and super users, on CPOE, order transmittals
●Managing in basket, problem lists admission/discharge/transfer/rounding navigators, Med Rec
●Progress notes, charges and smart tools
●Assisted with the use of Smart text and Smart phrases
●Provided support for techs and unit clerks
Kennestone Hospital Epic Big-Bang Go-Live/ System Integration
Well Star Health System-Atlanta, GA
January 2013-March 2013
●TDR testing and coding
●Running Scripts
●System Integration
●Analyzed, troubleshoot & log issues into database, and provide temporary workaround
●Managing in basket, problem lists, admission/discharge/transfer/rounding navigators, Med Rec
●Progress notes, charges and smart tools.
Epic Inpatient Go live
Good Samaritan Hospital, Long Island NY
June 2012-December 2012
●Cupid
●Support for Physicians, nurses, on general medical floor
Cerner Consultant/ End User Support
BVHS Findley Campus, Findley OH
March 2012-June 2012
Help Physician, Nursing and tech Support for the Emergency department
Cerner Consultant
Parkland Hospital, Dallas Texas
December 2011- March 2012
Provided Nursing and End User support for FirstNet,CPOE, Powerchart, Scheduling and Registration
Education & Certifications
Bachelor of Science-Computer Science
University of Alabama in Huntsville