Post Job Free
Sign in

Customer Service Manager

Location:
Biloxi, MS
Posted:
November 03, 2019

Contact this candidate

Resume:

Brandy

Britt

Administrative

Assistant

Brandy Britt

*** ***** **** ** *** 196

Biloxi, MS 39532

850-***-****

*********@*****.***

Skills

I have worked in Customer Service for 20+ years. In those years I have worked with accounting, bookkeeping, customer service, management and cash office duties.

Experience

Rouses / Customer Service Manager

September 2016 - PRESENT, Ocean Springs, MS

Customer service, cashier management, cash control, till reconciliation, office bank management, refunds and exchanges and running a register when needed. Making schedules to accommodate business and keep payroll in check. Yearly Reviews for my employees. Hiring the right candidate for the position needed. Daily, Weekly and Monthly reports sent in before deadline. I have also helped with several grand opening they have held in other states.

Murphy’s USA/Cashier

December 2016 - October 2017, D’lberville MS

Customer service is my number one job duty. Also I assist in putting up stock and organization.

Jerry Lees / Assistant manager

June 2014- September 2016, Gautier, MS

Customer service, Western union, cashier management, opening and closing of the store. Refunds and exchanges, department nightly closing, price audits, and signage.

Delhaize America/Customer Service Manager

August 1998- July 2011 Georgia

As customer service manager, I was in charge of hiring for my dept., Orientation of all depts with new hires. I also opened the store and closed a few nights a week. I enjoyed working for this company for many years. I was also in charge of cash control and daily, weekly and monthly reports to my supervisor.

Education

Pierce County High School /Diploma

August 1992 - June 1997 Blackshear, GA

I majored in business at school. Took accounting 101,business and 10 key calculations. Also studied keyboarding, data entry, computer tech 1 & 2, newspaper editing. I graduated with a business seal on my diploma I am in the process now enrolling in an Accounting Program to finish my degree in Accounting.

Awards

In high school I was in the mathematics honor league which I was chosen by a teacher for the highest honor in math. I have received numerous awards for customer service and management with Delhaize America company which I worked with for 13 years in Georgia before moving to mississippi a few years ago.

I am a family oriented woman. I enjoy all the time I spend with my family. I am a member of Temple Baptist Church in Gulfport MS. I have 3 children, 2 whom have graduated and one who has just started Second grade. My oldest boy is in the US Army National Guard in training. My daughter is on her way to become a chef. My youngest is the neighborhood police officer. We patrol the neighborhood and local businesses we visit,(sometimes he even gets the bad guy). I have been in customer service for all these years because I feel people need to see a smiling face instead of a frown. I feel I have done my job if they have smiled or laughed with me before they leave. I am happy in life so I feel I can spread the happiness, just by offering a smile to everyone. I am looking for a career that I can challenge myself with and new opportunities to strive toward a personal goal. I am very friendly, punctual and love learning new things. I am a quick learner. Haven’t met a challenge that I haven’t succeeded at personal or professionally.



Contact this candidate