Dereck R. McCuller
My objective is to obtain a position with an organization that will allow me to exercise my skills, afford me an opportunity for growth!
SKILLS / STRENGTHS:
Excellent Oral & Written Communication
Productivity & Performance Management
Client Relationship Management
Reporting, Recordkeeping & Documentation
Problem Solving & Decision Making
High Level of Tech/ Computer Proficiency
Functions Planning & Management
Executive & Administrative Support
Process & Productivity Improvements
Goal Setting & Achievement
EDUCATION & TRAINING:
1991-1992 Johnson C. Smith University
1992-2000 United States Army ( R )
1994-1995 TCU/Atlanta JCC
1998-2001 Atlanta Technical Institute
2002-2006 Atlanta Technical College
DHR (Fulton County D F C S): Admin Support III 5/2017-Present
My duties include screening customers, resolving issues and concerns and assigning workflow traffic.
DHR (Fulton County D F C S): Office Manager 7/1997-5/2017
My duties include planning and organizing work, training staff in technical and procedural tasks. I interpret and coordinate the implementation of new policy/procedures. I identify and resolve client problems. I act as the liaison between upper management and other persons and parties such as departmental staff, the general public, and outside representatives of other agencies and business.
I create and maintain tracking devices to capture critical logistics. I create and maintain the subsequent reports that capture and provide the information. I develop and implement administrative programs to ensure that overall support is provided all for staff in our unit’s spectrum. I analyze and develop methods to improve the accuracy, effectiveness and efficiency of technical and administrative practices. I assist in the review and analysis of the effectiveness of operating procedures, work flow and inter-functional coordination.
U.S. Dept. Commerce (U.S. Bureau of the Census) Clerk 2/2000-1/2001
My duties included processing payroll, solving payroll disputes, and maintaining personnel files.
HOSPITALITY RESOURCES (Presentation Services) Audio/visual Tech 4/2000-2/2001
My duties included setup and technical support of audio and visual equipment for selected events.
Oversee billing for equipment and services, booking sub-contractors, and designing layouts for presentations.
RUN-N-SHOOT Athletic Centers, Inc. Court Monitor(lead) 12/1997-02/2000
My duties included mediating games and to make sure that patrons and employees had everything that they needed. Other duties included event planning, customer service, and assisting in the retail sales department.
SE AIRGAS (Attaway Dry Ice) Delivery driver 6/1996-7/1997
My duties included cutting, packaging, and delivering Dry Ice to venders (in -state).
REFERENCES: AVAILABLE UPON REQUEST