John R. McNamara
Master’s degree, Business Management; Frostburg State University, Frostburg, Maryland
Bachelor’s degree, Business Management with a concentration in Accounting, Economics, and Statistics; Brigham Young University, Provo, Utah
US Census Bureau, Eastern Iowa, July 22, 2019 to October 5, 2019
Supervised 6 Listers (enumerators). Authorized their work hours and reimbursable mileage. Reviewed their work efforts, resolving any discrepancies. At the end of the assignment, retrieved their computer, badges, and bags and returned them to the US Census Bureau.
Sedona Technologies, Moline, Illinois, May 2013 to Jan 2018
Performed Customer Service work. Sedona Technologies was contracted with John Deere to solve computer problems for John Deere dealerships with their John Deere software programs. I received the incoming trouble call, wrote trouble tickets, and forwarded those tickets to the correct team within Sedona Technologies to solve the problem.
Was able on several occasions to answer or solve some of the problems myself.
US Post Office, Bettendorf, Iowa 52722, February 2011 to May 2013
Was responsible for incoming magazines, parcels, and letters coming into the Post Office (4am, 6am, and 7am). Distributed magazines, parcels, and letters to 28 carriers. Distributed mail to 600 postal mail boxes.
After about one year, custodian got transferred. I requested to do some of her duties, such as cleaning bathrooms, sweeping the whole office floor, emptying all trash cans, mowing grass, and putting items in the recycle bins. Had to insure no First Class mail was put in the recycle bins.
Ameritech, Rock Island, IL, 1995 to 2011
Was a call center representative. Answered billing questions. Took orders to begin, move, or terminate phone service. Averaged 40 calls per day. Sold land line phone service packages, DSL, cell phones, pagers, and Directv. Was also treasurer of the Center’s pop fund for 3 years.
Army Officer. Was an Adjutant General Corps (personnel & administration) officer for almost 11 years. For five years had a SECRET clearance and the remaining six years had a TOP SECRET clearance.
Supervisor, Personnel Services Division, Headquarters Fort Ritchie, Fort Ritchie, MD. Supervised one civilian, one officer, and one enlisted employee. Was responsible for the Central Post Fund. Reviewed and signed all checks and was recorder for the Fund Committee. Was the installation schools officer. Was appointed Chairman for the Combined Federal Campaign for three years in a row and realized a 33% increase in donations during that time.
Supervisor, Retirements and Reenlistments Division, Personnel and Administration, Ft. Ritchie, Maryland. Was in charge of four military clerks who identified those approaching separation from the military and scheduled them for counseling with a reenlistment counselor. I reviewed their work and ensured no one was missed and that those soldiers were given our best efforts at retention. Our clerks also assisted those officers and enlisted personnel approaching retirement for counseling and separation processing.
Supervisor, Awards and Decorations Division, 59th Ordnance Brigade, Pirmasens, Germany. Was in charge of 1 enlisted and 1 civilian employee who processed and typed awards certificates. Reviewed documents for appropriateness, grammar, punctuation, and spelling. Monitored document progress thru 3 higher levels of command to ensure timely delivery of award to serviceman.
Supervisor, Administrative Services Division, HQ 7th Signal Command, Fort Ritchie, MD. Was in charge of blank forms and publications warehouse. Insured adequate supply of publications and blank forms available for entire installation of 1200 people. Supervised 5 civilian and 4 military personnel. Also processed all command and installation incoming and outgoing mail distribution and signed all correspondence for the Commanding General
Commander of 112th Adjutant General Postal Detachment. Supervised 1 officer and 23 enlisted personnel in mail operations, postage stamp sales, and money order sales totaling about 1.5 million per year. As the Custodian of Postal Effects (as well as being the unit commander), I controlled the unit stamp stock of $22,000.00. I had 5 postal clerks each with a stamp stock of $500.00 each. Each postal clerk submitted to me daily their postal money order sales money with a report. I consolidated those 5 reports on a daily basis, traded the cash for US Government check(s) at the US Army Finance office, and submitted a daily report to the US Postmaster, New York, NY. Our annual money order business was about $1.5 million. I was also responsible to personally audit each of those clerks monthly on an unannounced basis and ensure my First Sergeant audited them monthly as well. Half of my unit was in Brunssum, the Netherlands, the other half was in the American Embassy in Bonn, Germany. We also handled all mail shipments arriving from Rotterdam, the Netherlands which was off loaded at my office in Brunssum, the Netherlands and reloaded onto a truck destined for Frankfurt, Germany. Likewise, we also off loaded and re loaded all mail coming from Frankfurt, Germany destined for Rotterdam, the Netherlands.
Supervisor and Adjutant, Supply, and Assistant Operations Officer for Jacksonville District Recruiting Command, Jacksonville, FL. Supervised six enlisted personnel in tracking personnel actions for 200 recruiters at 59 recruiting stations grouped into 5 recruiting Areas. Supervised the District's vehicle fleet and all supply operations. Assisted the Operations officer in supervising the eight enlistment counselors in the Military Enlistment Processing center (MEP Station). Also did two special projects while there i.e. inventoried all telephone equipment and services for all 59 recruiting stations and 5 area commander offices while coordinating with 2 different military installations and 3 different telephone companies. Ensured all equipment and services where in compliance with Army regulations. Next prepared the District for a Department of the Army level marketing survey. Obtained maps from the Corps of Engineers and mounted those and then had the 5 area commanders come and mark those maps with the location of all high schools in their areas and all recruiting stations and recruiters therein. Department of the Army personnel commented that of all the Recruiting Districts they had surveyed, ours was the best prepared and most complete.
Lead Data Analyst III
PECO, Enterprises, Inc. Davenport, IA 52801.
Supervised two data analysts (II).
Responsible for coordinating the work of five intra-company departments in the production of audit reports relating to three US Army multibillion-dollar weapons systems.
Provided audit reports and a variety of management statistical reports including yearly audits, monthly usage reports, labor reports, repair parts consumption, and financial resources allocation for each weapons system.
Procurement Officer (Captain)
US Army, US Army Armament, Munitions, and Chemical Command, Rock Island, Illinois, 61299
Briefed several Two Star Generals of Air Force, Marines, and Navy about Department of Defense Standard Ammunition Computer System (DSACS)
Coordinated involvement of US Army Communications Command and US Army Intelligence and Security Command in same project (DSACS)
Administered two multi-service meetings about 30 days each coordinating location, equipment, communications, automation, and temporary help for same project (to help define the scope, design, and necessary players in DSACS)
Developed, implemented, ordered, and installed the first equipment and software to automate the office that I worked in.
Lead Records Management Branch for Logistics Support Group (LSG) at Rock Island Arsenal. Supervised 3 personnel in teaching records management procedures to 100+ civilian government employees, conducting annual department records management surveys, and supervised records warehouse.
Director, Apr 2007-Jun 2011, Assistant Director, Jul 2002- Apr 2007,
Davenport Iowa Family History Center
Oversee and scheduled a staff of 29 volunteer Librarians.
Handled all money transactions for the center including deposits, disbursements, and record keeping and reporting.
Ordered all equipment and supplies for the Center
Ordered, received, inventoried, and notified patrons of microfilm arrival, tracked microfilm return due dates and returned all microfilms.
Secured approval for our Center’s need for new digital microfilm reader/printer equipment which was subsequently purchased.
Arranged internet access for the center for our local area network of nine computers.
The Chordbusters (a barbershop singing group), Treasurer, Jan 2007 to present, Davenport, Iowa
At first, maintained two separate checking accounts. Later consolidated them into one checking account. Eventually opened two Certificates of Deposit for our group. Attended all monthly board meetings and prepared monthly receipts and disbursement reports for each board meeting. Prepared other reports as needed. Established and maintained petty cash funds for two projects annually. Did all deposits. Paid Chapter bills either by credit card, or having the bank write a check, or wrote checks manually. Reconciled monthly bank statements. This past year, 2019, was my 13th year being Treasurer. Have been audited 11 or those 12 years. Lowest score was a 99. The records for 2018 itself are being audited now.