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Food Customer Service

Location:
Quezon City, Philippines
Posted:
November 02, 2019

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Resume:

GENEVIE ATIENZA GAPPI

Chef

AREAS OF EXPERTISE PERSONAL SUMMARY

Seasonal dishes A calm, pleasant, helpful and hardworking individual who has a passion for great

food and who enjoys cooking mouth watering dishes. Genevie gets a real buzz out

Cooking methods of working in a busy kitchen, and great pleasure out of seeing happy faces enjoying

a good meal that she has cooked. As a natural leader she is not only able to give

Implementing recipes orders and delegate tasks, but is also able to reliably carry out orders as well. As a

experienced Chef she has a proven track record of making great food that will

Preparing meals entice diners and leave them wanting more. She loves the freedom of expression

that cooking gives her and is willing to work hard to build a career in the culinary

Food preparation world. Right now, she is looking for a suitable position with a company that wants to

recruit talented and enthusiastic individuals.

Contract catering

CAREER HISTORY

Baking skills

MANILA POLO CLUB – The Last Chukker October 2018 – Present

Food costings Makati City, Philippines

Pantry Chef

Staff supervision

Working as part of a team of highly motivated Chefs. Responsible for the efficient

Special diets

running of the cold kitchen area, and directly in charge of preparation of di shes &

food which served in the dining hall, cafeteria, events and catering.

PERSONAL SKILLS

Duties:

Creative flair - Cooking up tasty, nutritious and well-balanced meals for customers.

- Assisting in the basic preparation of food under the supervision of the Head Chef.

Self-motivated - Deciding on the quantities of food to be cooked and size of portions to be served.

- Creating dishes for clients with special dietary or cultural needs.

Determined to learn - Making sure that kitchen staff always wear appropriate clothing and head wear in

accordance with the relevant guidelines.

Good communicator - Negotiating with sales representatives on the price of orders and supplies.

- Maintaining the correct level of fresh, frozen and dried foods in the store room.

PERSONAL DETAILS

IL PADRINO CAFFE & RISTORANTE January 2014 – September 2018

B5, L22 E. Florencio St. Bethel Homes Subd.

Quezon City, Philippines

Guitnang Bayan 2, San Mateo, Rizal,

Head Chef

Philippines

Responsible for setting up menus, studying recipes and preparing high-quality dishes.

Date of Birth: 7th July 1980

Able to delegate tasks to kitchen staff to ensure meals are prepared in a timely

Gender: Female

manner. Familiar with sanitation regulations.

M: +63-908-*******

Duties:

E: adaqov@r.postjobfree.com

- Set up the kitchen with cooking utensils and equipment, like knifes, pans and kitchen

Skype: ginny_gappi

scales.

- Study each recipe & gather all necessary ingredients & inform staff daily specials.

Nationality : Filipino

- Cook food in timely manner & delegate tasks to kitchen staff.

- Supervise cooks & assist as needed. Ensure appealing plate presentation.

- Monitor food stock & place order. Check freshness of food discard out-of-

date items.

GINNY’S CATERING SERVICES Jan. 1997-Feb 2003 & Oct 2003-Aug 2013

Calamba City, Philippines

Trainee Line Cook/Cook/Supervisor

Responsible for performing other related duties as assigned by the manager. Also

handle, store and rotate all the products properly. Responsible for planning with the

client’s events. Familiar with sanitation regulations.

Duties:

- Perform cooking in timely manner.

- Delegate tasks to kitchen staff.

- Supervise cooks & assist as needed.

- Slightly modify recipes to meet client’s needs & requests.

- Monitor food stock & place order.

- Check freshness of food discard out-of-date items.

- Set up the kitchen with cooking utensils and equipment, like knifes, pans and

kitchen scales.

THE TANGLIN CLUB March – September 2003

Stevens Road, Singapore

Barista/Food Server

Familiar on different culture particularly Western, Indian & Chinese cuisine.

Responsible for serving specialty coffee or other beverages. Serve food such as

baked goods or sandwiches to patrons. Responsible for arranging formal dining,

semi-formal & casual bar restaurant.

Duties:

- Prepare or serve hot & cold beverages, such as coffee, espresso drinks, blended

coffees, or teas.

- Clean or sanitize work areas, utensils, or equipment. Clean service or seating areas.

- Describe menu items to customers or suggest products that might appeal to them.

- Prepare or serve menu items, such as sandwiches or salads. Receive & process

customer payments.

- Set up or restock product display.

KEY SKILLS AND COMPETENCIES

- Strong desire to instill good practice.

- Mentoring, training and supporting junior chefs.

- Physically fit and able to lift heavy goods and stand for long periods of time.

- Able to communicate well with both superiors and subordinates.

- Can accurately estimate food and labor costs.

- Enforcing strict health and hygiene standards in the cooking & food preparation

area.

ACADEMIC QUALIFICATIONS

University of Perpetual Help Rizal June 1997 – March 2002

Calamba City, Philippines

Bachelor of Science in Hotel & Restaurant Management

Dusit Thani Hotel (Dusit Hotel Nikko) March-May 2001

Makati City, Philippines

On the Job Training - OJT

(Assigned in Food & Beverage / Exposed in Appropriate Decorum)

CONVERGYS Nuvali March 2013

Muntinlupa City, Philippines

Customer Service Training (Short Course)

REFERENCE

Jennalyn Platino

The Last Chukker/Supevisor

+63-997-*******



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