ZAIDA AMARAL adaqnl@r.postjobfree.com

** ******* **., *** ******* MA 02740 508-***-****

Areas of Strength

Offering 30+ years of Administrative Assistant

Five years as an RN Secretary

Administrative Assistant Certification

Microsoft Office ~ Typing – 70 wpm

Graduated as Executive Assistant at Katharine Gibbs business school

Ability to deal with the public both over the phone and in person in a professional manner

Entry Level

Strong knowledge in excel, word, PowerPoint and outlook.

Customer service representative

Bilingual-Speak, write and read fluent Portuguese

Check insurance eligibility

Handle confidential information with integrity, trustworthy and good Listener

Pay Attention to Detail, Courteous, Professional Demeanor

Ability to work in a fast and busy environment

Perform data entry, filing, and other administrative duties

Greet visitors to the office in a professional manner to the appropriate staff members for meetings and appointments

Employment

Coastline Elderly Services, Inc., New Bedford MA 2014– 2019

RN SECRETARY

Review Provider entries on consumer records for Adult Foster Care and Group Adult Foster Care Programs to ensure program compliance

Maintain Consumer confidentiality

Communicate with vendor providers to resolve issues and concerns

Provide Administrative support to Nursing staff, and serve as Portuguese Translator when needed

Perform hospital screenings for Patients being released when needed

Oberon Company, New Bedford MA 2011 – 2014

MANUFACTURING CLERK

Processed Accounts Payable invoices and documented payroll information for up to 40 employees

Created work orders, inventory and quality control spreadsheets for Safety Products sold by the manufacturer

Resolved customer concerns in a calm manner

New Bedford Tile and Carpet, New Bedford MA 2010 – 2011

RECEPTIONIST

Served as Sales Associate, maintained product knowledge and services to assist customers in selecting the product that best suits their needs

Prepared invoices and quotations and payroll documents, handled cash/ credit card payments

Chadwick’s of Boston, Taunton MA 1997 – 2009

DISTRIBUTION ASSOCIATE

Processed, inspected and packaged customer orders in the Customer Returns Dept.

Worked closely with area Supervisors and Managers to achieve, maintain, and surpass department and facilities goals

Portuguese American Export Line, New Bedford MA 1986 - 1998

ADMINISTRATIVE / OFFICE ASSISTANT

Coordinated, expedited, and tracked cargo movement between the U.S. and Azores, Portugal

Obtained and verified accuracy of import documentation needed for U.S. Customs clearance

Worked closely with the Director to meet delivery of goods in the most time and cost-effective manner possible

Education / Training

Katherine Gibbs School, Providence RI ADMINISTRATIVE ASSISTANT CERTIFICATION

Graduated Dean’s List – completed a 1 year and 6 months Executive Simulation class

Engaged in the professional functions and duties of an Executive Assistant within a simulated Executive Office Practice Course, including business letter writing, creating brochures, coordinating and setting up conferences and meetings.

Contact this candidate