Customer Service Machine Operator
Resume:
Paul Kelwaski
San Tan Valley, Arizona 85143
480-***-**** Email: *************@*****.***
Multi-Skilled Operator/Technician
A proven track record of working within various fast-paced, technical, customer focused and goal oriented environments. Technical expertise has been gained and developed within manufacturing, production and vehicle maintenance. Also benefiting from retail and customer service experience – solving problems and multi-tasking skills has helped increase efficiencies, profits and productivity. I am now looking to make a continued significant contribution for a company offering a related position.
Areas of Expertise
Production / Manufacturing
Customer Service
Retail Sales
Meeting Strict Deadlines
Team working
Security
Trouble Shooting / Problem Solving
System / Facility Installation
Computer Literacy
Mechanical / Electrical
Information Technology
Quality Control
Professional Experience and Significant Achievement
Production Lead/ line operator June 2015 – Present
Crumb Rubber manufacturing Mesa, Arizona
operation and maintenance of granulite production line.
Performing routine checklist on all machines that run the line.
controlling quantity and quality through observing condition of raw product, results of samples, and adjustment of line controls ensuring all machines run in synch to meet material specifications.
Observing safety protocols: fire hazards, cleanliness.
trained and supervised bagging person/back-up operator.
Forklift certified.
Machine Set-up Tech - Blow Molding
Staffing Network Tempe, Arizona –Manufacturing April 2015 – June 2015
Manufacturing of parts for the medical industry
Injection Mold installations and extractions.
Water line configurations.
On Board computer configurations.
Robotic picker arm set-up and configurations.
Material handler and mixing tech.
Maintaining operations of injection molding machines.
Contracted Appointment.
IT Tech Support/customer service Nov 2014- March 2015
Robert Half Technologies Phoenix, Arizona
Tech support in telecommunications (inbound phone center).
Provided support and solved issues with Hardware and Software.
technical Training with video, data, and phone.
Excellent customer service and sales skills.
Contracted Appointment.
Professional Experience and Achievements (continued)
Mail Operative / Machine Operator Nov 07 – Feb 2012
United States Postal Service, Buffalo, New York.
Used time management, attention to detail, and memory skills to efficiently operate and maintain
Computerized, hi- tech, industrial, mail sorting machines. Utilized the computer’s software to solve
system faults.
Sorted and delivered mail on timed routes interacting with the public on a daily basis answering inquiries on postal issues.
Ensured the security of the mail.
Production Operative May 06 – Oct 06
Grafco - (Plastic Injection Molding) Dunkirk, New York
Manufactured plastic bottles.
Maintained production line processes.
Packed and palletized products into boxes.
Used computerized scanning system to scan products into inventory.
Repair Shop and Technical Service Manager Nov 05 – May 06
Fleet Care - ( Flatbed transportation and service center.) Cassadaga, New York
Designed and setup parts store and automotive shop.
Set policies and procedures both technical and day to day operations .
Organized, setup and maintained customer inventory, and parts data base as well as keeping track
of incoming orders.
Balanced responsibilities between automotive /diesel shop, and parts store.
Supervised procurement of shop's equipment and facility installation.
Scheduled and supervised work assignments.
Emphasized team work on large jobs.
Excellent customer service and sales skills.
PROFESSIONAL DEVELOPMENT
UNIVERSAL TECHNICAL INSTITUTE- Mechanical Technology /
(Associates Degree - Oct 1993)
Jamestown Community College – Information Technology
(Three out of four semesters completed)
References available on request.
Contact this candidate