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Customer Service Machine Operator

San Tan Valley, AZ
November 01, 2019

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Paul Kelwaski

***** * ******* **

San Tan Valley, Arizona 85143

480-***-**** Email:

Multi-Skilled Operator/Technician

A proven track record of working within various fast-paced, technical, customer focused and goal oriented environments. Technical expertise has been gained and developed within manufacturing, production and vehicle maintenance. Also benefiting from retail and customer service experience – solving problems and multi-tasking skills has helped increase efficiencies, profits and productivity. I am now looking to make a continued significant contribution for a company offering a related position.

Areas of Expertise

Production / Manufacturing

Customer Service

Retail Sales

Meeting Strict Deadlines

Team working


Trouble Shooting / Problem Solving

System / Facility Installation

Computer Literacy

Mechanical / Electrical

Information Technology

Quality Control

Professional Experience and Significant Achievement

Production Lead/ line operator June 2015 – Present

Crumb Rubber manufacturing Mesa, Arizona

operation and maintenance of granulite production line.

Performing routine checklist on all machines that run the line.

controlling quantity and quality through observing condition of raw product, results of samples, and adjustment of line controls ensuring all machines run in synch to meet material specifications.

Observing safety protocols: fire hazards, cleanliness.

trained and supervised bagging person/back-up operator.

Forklift certified.

Machine Set-up Tech - Blow Molding

Staffing Network Tempe, Arizona –Manufacturing April 2015 – June 2015

Manufacturing of parts for the medical industry

Injection Mold installations and extractions.

Water line configurations.

On Board computer configurations.

Robotic picker arm set-up and configurations.

Material handler and mixing tech.

Maintaining operations of injection molding machines.

Contracted Appointment.

IT Tech Support/customer service Nov 2014- March 2015

Robert Half Technologies Phoenix, Arizona

Tech support in telecommunications (inbound phone center).

Provided support and solved issues with Hardware and Software.

technical Training with video, data, and phone.

Excellent customer service and sales skills.

Contracted Appointment.

Professional Experience and Achievements (continued)

Mail Operative / Machine Operator Nov 07 – Feb 2012

United States Postal Service, Buffalo, New York.

Used time management, attention to detail, and memory skills to efficiently operate and maintain

Computerized, hi- tech, industrial, mail sorting machines. Utilized the computer’s software to solve

system faults.

Sorted and delivered mail on timed routes interacting with the public on a daily basis answering inquiries on postal issues.

Ensured the security of the mail.

Production Operative May 06 – Oct 06

Grafco - (Plastic Injection Molding) Dunkirk, New York

Manufactured plastic bottles.

Maintained production line processes.

Packed and palletized products into boxes.

Used computerized scanning system to scan products into inventory.

Repair Shop and Technical Service Manager Nov 05 – May 06

Fleet Care - ( Flatbed transportation and service center.) Cassadaga, New York

Designed and setup parts store and automotive shop.

Set policies and procedures both technical and day to day operations .

Organized, setup and maintained customer inventory, and parts data base as well as keeping track

of incoming orders.

Balanced responsibilities between automotive /diesel shop, and parts store.

Supervised procurement of shop's equipment and facility installation.

Scheduled and supervised work assignments.

Emphasized team work on large jobs.

Excellent customer service and sales skills.



(Associates Degree - Oct 1993)

Jamestown Community College – Information Technology

(Three out of four semesters completed)

References available on request.

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