Contact

+639********* (Mobile) adaqhv@r.postjobfree.com

www.linkedin.com/in/lawrenceisleta

(LinkedIn)

Top Skills

Training

Customer Service

Sales Pipeline Management

Salesforce CRM

Public Speaking

Motivation

Languages

Filipino and English

Certifications

Google Ads Essential Training

Six Sigma Foundations

Organizational Learning and Development

Public Speaking Foundations

Sales Management Foundations

Sales Pipeline Management

Dell Certified Systems Expert

TESDA Computer Technician - Level 2

Honors-Awards

Bronze Award

On-the-Spot Award

Resource Speaker - Dell Development Week (2012 & 2013)

Dell League of Champions – Training

Dell League of Champions - GSD Support Champion

Best Customer Rave

Dell Elite Manager

Dell Elite Team

Top Team - Service Revenue Per Unit

Top Team - Printer Attach Rate

Top Team - Security Software Attach Rate

Exemplary Performance Rating

Dell Elite Employee – Training

Best Technical Presentation – Dale Carnegie: High Impact Presentations

Support Team of the Quarter

Best Mentor

Lawrence Isleta

Summary

"As enthusiastic as he is innovative, working with Lawrence is a celebration of hard work and individuality.

His adventurous and philosophical delivery of training is an experience every employee has to share. His work has paved the way for the birth of champions and game changers in the BPO industry; a testament to his unparalleled dedication and mastery of one’s craft."

Experience

ServiceSource

Sales Manager

September 2018 - April 2019

Dell

Inside Product Specialist IV

March 2014 - July 2018

Training Senior Analyst

January 2007 - March 2014

Team Leader (Inbound & Outbound Sales)

June 2008 - June 2010

Sykes

Product Trainer

October 2005 - January 2007

Technical Support Representative

March 2005 - October 20

AMA Computer Learning Center

Hardware Instructor

September 2001 - March 2005

Health Network Inc.

Field Sales Representative

May 2001 – September 2001

Education

Polytechnic University of the Philippines

Bachelor of Science in Electrical Engineering

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