Golf City Plote no-*
Noida Sector *5 E-mail: email@example.com
Pin -201303 Contact:- +919*********
I was working in Trimax IT infrastructure Pvt. Ltd from 8 April to 20 Oct 2014. Profile:
IT helpdesk coordinator and IT Desktop engg.
• Key Skill & Competencies
• Working for Trimax IT Infrastructure & Services Ltd from 8 April 2014 to 20 oct 2014 as a technical support engineer for Client side HERO BPO (Gurgaon).
• Making sure that the tickets/calls are responded within the required time frame to meet the SLAs.
• Provision/de-provision Laptop/desktops/servers
• Configure and provide end user support for desktops and laptops
• Troubleshoot/investigate and track desktop related issues with IT
• Software installs/updates/administration
• Manage user and computer objects with AD and GPO settings
• Provide basic networking support
• Equipment inventory including receiving new and disposing of old Coordinate with Vendors for support calls related to IT equipments Monitoring and managing Desktop/Laptop backup.
• Visitor and new hire set-ups and assistance
• Hardware and OS knowledge to support Windows environment
• knowledge on LAN/WAN Connectivity and Network Cabling Knowledge on MS Outlook
• Educational Background:
Course of Study Year College
Board 63.4 %
10th 2007 S.R.K.G. High school
Worked on Windows XP And 7.
Microsoft Office Word, Power Point.
Title: “Laptop Security System”(Minor) Title: “voice reorganization system” (Major)
Savvysoulsoftlab Patna (Bihar)”(Major Training) Course: “Software development, testing and implementation”.
Playing and watching cricket
Name- Sajan Ranjan
Father’s name - Mr. Jay Ram Ray
Mother’s name- Mrs.Sushila Devi
Date of birth - 17-02-1992
Linguistic Ability- English and Hindi.
Place:Patna ( sajan ranjan )