JOVITO MEDINA MANGAOANG
Molino 4 Daang Hari Bacoor Cavite 4102
Mobile No. +63-929*******
Email Add. firstname.lastname@example.org
-Proven leadership / managerial abilities (able to motivate personnel to reach desired objectives)
-Excellent communication / interpersonal skills (able to develop positive relationship with customers and employees).
-Consistently achieve performance goals through enthusiasm, tenacity, initiative, which complements knowledge / expertise in
*Hospitality and Guest relation *Team building / Staff training
*Policies and Procedure *Purchasing / Inventory Management
*Quality assurance / Control *Facilities / Safety Management
*Continues performance improvement *Front and Back of house operations
Noted for Outstanding communication skills, both with guest and staff; resolve problems quickly and equitably to ensure happy customers and happy employees.
MS Word, Excel, Power Point, POS Micros System
Al Dirih for Catering and Supplies
Jeddah, K. S. A.
ASSISTANT RESTAURANT MANAGER
February 2014 up to March 2019
=Plans, Organizes, Directs and Control the overall operations of the store.
•Planning, Problem solving and decision making:
=Identifies operating requirements and prepare operational budget in close consultation with the outlet supervisor.
•Organizing the work:
=Responsible for the business performance of the Restaurant, as well as maintaining high standards of food, service, health and safety.
•Directing, Monitoring and Coordinating:
=Prepare and submit to the General Manager the following reports such as Daily Sales Report, Inventory, and other reports and documents.
=Keeps all expenses within the limits of the budget, guards against wasteful consumption of the stocks and supplies.
•Guest Relation: =Builds and maintain excellent relationship with colleagues and client, understand clients’ needs, coordinates client company regarding their concern and requirements and vice versa.
BEST BURGER / DREAM CONES GELATO
Platinum Dreams Enterprises
Sultanate of Oman
September 2010 up to October 2012
= Ensure all customers are treated, with the appropriate warmth and hospitality, and that the levels of service area are of the highest appropriate standards, and service staffs are welcoming and cheerful to customers.
= Train and develop all front of the house staff and being responsible for their performance.
= Sell the restaurant, and the food in a sophisticated manner so as to ensure that the unique features of the Restaurant and the food is conveyed successfully.
= Work alongside the head chef and the kitchen team to ensure the quality of the food and its delivery are to the highest standards.
= Cost controls meeting and beating targets and budgets.
= General maintenance security, cleanliness, etc.
= Supervises the documents of consumption of supplies and materials. Notes down and analyzes variances against budget.
= Prepares and submit to the GM (office) the following monthly reports such as sales report, consumption report, inventory / losses report and other reports and documents required by management.
= Takes effort to build customer goodwill, checks their satisfaction, welcomes and entertain and solicits feedback regarding food and service.
PAPA JOHN’S RESTAURANT
Square Restaurant Company
State of Kuwait, Kuwait
June 2007 up to October 2009
= Oversees the delivery of food and service in the dining area, ensuring that service is carried out in accordance with prescribed standards and policies.
= Monitor the necessary preparation before the start of operations and sees to it that all needed supplies are available and in good condition.
= Maintain positive images to customer, community and crew.
= Increase sale volume, customer count and profits.
=Develop and implement store advertising and promotional programs.
= Maintain product, service, and image standards.
•Supervise store production.
•Supervise equipment, cleanliness and sanitation.
•Prepare and implement employees schedule in terms of store expectation needs.
•Maintain high level of efficiency and productivity in all areas of store operation.
•Motivates the crew in terms of customer service and relations.
Al Asha Cont. Est.
ASSISTANT RESTAURANT MANAGER
March 2004 up to March 2006
= Ensure that Restaurant operate efficiently and profitability while maintaining their reputation and ethics.
= Responsible for customer relation and strategies.
= Responsible for day to day store operation which involves managing the store crew to implementing rapid systems and standards.
= Ensure customer satisfaction and expectations.
= Ensure that the tables are properly set up and standard of cleanliness and orderliness are met all time.
= Supervise day to day assignment.
= Orient staff on work preparation, Food production and cleanliness.
= Ensure employees punctuality and neatness.
= Maintain open communication with the operative employees.
Al- billor Est.
Riyadh, K. S. A.
December 1998 up to January 2002
August 18, 2006
ISO 22000 Food Safety Management Systems
Urban Chef Corporate Office
Km. 23 West Service Road
Bo. Cupang, Muntinlupa City
February 19, 2003
Basic Safety Course with Personal Safety and Social Responsibility
Magsaysay Training Center
6th Flr. Times Plaza Bldg.
U. N. Ave. Ermita, Manila
January 31, 2003
C. S. M. Management Service and Consultancy
The Midland Plaza Hotel
Suite 5A Ground Floor M. Adriatico St.
January 16, 1999
Nando’s Saudi Arabia Store Opening Programme
South Africa Campus
Republic of South Africa
College Philippine Merchant Marine School
Talon, Las Pinas City
Associate in Marine Engineering
1990 – 1992
Birthday : December 06, 1972
Birthplace : Sucat, Muntinlupa City, Philippines
Height : 167 cm.
Weight : 65 kg.
Sex : Male
Civil Status : Married
Religion : Christian
Citizenship : Filipino
Passport Number : EC4011574
Issued Date : 11 April 2019
Expiration Date : 10 April 2029