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Front Desk Sales

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Salary:
7500
Posted:
November 04, 2019

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Resume:

BN

PERSONAL DETAILS

Name: Bridget Ndlela

Date of Birth: 1983/03/04

Nationality: South African

Gender: Female

Languages: English & IsiZulu (written and verbal)

STRENGHTHS

Front desk experience

Customer relations

Excellent communication and interpersonal skills

Computer literate- proficient in Microsoft Office Suite

Bilingual: English & IsiZulu

BRIDGET XOLISILE NDLELA

CONTACT NUMBER: 082-***-**** EMAIL ADDRESS: adaq75@r.postjobfree.com ADDRESS: MPOPHOMENI, HOWICK, KWAZULU NATAL

EXPERIENCE

JOB TITLE: CUSTOMER RELATIONS, FRONT DESK& ORDERS CO-ORDINATOR • COMPANY: MIDLANDS EGGS • PERIOD: MARCH 2012- CURRENT

Operating the company’s switchboard

Handling customer relations and providing feedback to stakeholders

Handling customer’s orders through various mediums of communication

Recording and maintaining a system of orders using Packing Record Forms

Liaising with ground staff to ensure orders are correct and will be ready for dispatch

Recording orders on Quickbooks system

Dispatching vehicles, stock taking

Maintaining health and safety procedures

Handling cash transactions

Maintaining an efficient administrative system

JOB TITLE: SALES/ADMIN ASSISTANT• COMPANY: TEICHMANN EGGS •PERIOD: MAY 2008- FEBRUARY 2012 (COMPANY MERGED WITH MERRIVALE POULTRY FARM AND BECAME MIDLANDS EGGS)

Ensure high levels of customer satisfaction through excellent sales service

Ascertain customers’ needs and wants

Recommend products that match customer needs

Manage point-of-sale processes

Keep up to date with product information

Accurately describing available products

Follow all companies policies and procedures

Managing inventory of assets and supplies, sourcing for suppliers and submitting invoices

Sending faxes and emails

Managing documents and files

Operating a range of office machines such as photocopiers and computers

EDUCATION

QUALIFICATION: GRADE 12 (MATRIC) • DATE EARNED: 2002 • SCHOOL: EASTWOOD SECONDARY SCHOOL

Subjects Passed: English, Afrikaans, Business Economics, Biology, Geography, History- All standard grade

QUALIFICATION: INTRODUCTION TO COMPUTERS CERTIFICATE COURSE • DATE EARNED: 2003 • SCHOOL: MPOPHOMENI COMPUTER CENTRE

Syllabus:

Managing computer contents

Searching for content and using Help

Using the internet

Microsoft Office

REFERENCES:

NAME: Janine Wilson

POSITION: Manager

COMPANY: Midlands Eggs

CONTACT NUMBER: 063-***-****

NAME: SuhanaRamiah

POSITION: HR Officer

COMPANY: Midlands Eggs

CONTACT NUMBER: 072-****-***



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