Configuring and upgrading PC, Printers and other IT devices.
Active Directory Policies Configuration and Management
Handled customer support activities via email, telephone and remotely.
Identifying System Data, Hardware, or Software components required to meet user needs.
Implementing system (Mail, Database, Network, Backup)
Integration of software solutions
Responsible for Installation, Management and Maintenance of Information Systems including Hardware and Software
Troubleshooting and decision supporting activities
Smart Vision For Information Systems Dec 2012 – Aug 2018
(United Arab Emirates)
Worked as a System Engineer and promoted as Project Manager for IT Projects.
Implementation of CCTV, Time and Attendance System, Access Control, Q-System, Public Address System, Visitor Management System & KIOSK Networks and Application deployment and Support
Meeting the clients and understanding the requirements
Inspecting the site and estimating the material and manpower
Material procurement according the Site specifications
Supporting sales team to prepare the Quotation
Follow up and continuous discussions for the project commencement
Planning and setting and daily targets to complete the site within agreed time.
Man management to the get best output
Regular checking and inspection to ensure the quality level in completed task
Train and Mentor the team
Ensuring work site safety and occupation of health
Final Steps after site completion Commissioning, Testing, Handover to client and getting the “Work completion Certificate” as per company procedure.
Amber Online Services Ltd. Dec 2008 – Sep 2012
Worked as a System Administrator
Installing and configuring Software, Hardware and Networks.
Monitoring system performance and troubleshooting issues.
Ensuring security and efficiency of IT infrastructure.
Hard working, fast, accurate & excellent interpersonal skills.
Excellent grasping power & ability to learn.
Able to work hard under pressure in a demanding environment.
Mature leadership and communication skills with a strong work ethics, ability to plan and organize work efforts and excel in a team environment.
Honest, reliable, motivated punctual team player.
Year of Passing
Bachelor of Computer Science (B. Sc)
Bodh gaya College, Magadh University
Intermediate (Maths, Physics and Chemistry)
Allahabad Intermediate Board
10th standard S.S.C
Board of Secondary
Operating System : Ms-Dos, Ms-Windows 7, 8, Windows 10, Windows Server 2016, 2012 R2 Server, Win XP, Win 7, Win Vista
Applications : Ms-Office, Outlook, Office 365, DTP.
Languages : C, C++
DBMS : SQL, Oracle.
ERP : SAP (BASIS) R/3 4.7, ECC 5.0/6.0
Hardware : Installing Operating Systems, Printers and Software’s, Assembling PC, Trouble Shooting Hardware and Network, Application Support, Configuring TCP’s/IP’s, DNS, Proxy, Active Directory, Networking and Sharing.
ELV : CCTV, Access Control, Time and Attendance,
Q-System, Public Address System, Visitor Management System & KIOSK, Asset Management.
Date of Birth
5th May 1978
Mir Hasam Ali
Valid GCC License
Date of Issue
Date of Expiry
Personality Development, Browsing
English, Arabic, Hindi
(Mir Mohammed Ali)
Mir Mohammed Ali