Executive Assistant Manager

Munawwar Hasan

EA ADMINISTRATION & ACCOUNTS

PROFESSIONAL EXPERTISE

Expertise in efficiently providing human resource, accounting & administrative support & Facility support to the company executive team pertaining to office operations management, delivery, logistics, reception handling, guest relation & appointment scheduling, billing & invoicing, handling correspondence, documenting & filing vendor and contract management, security & housekeeping etc.

Skilled in maintaining executive's appointment schedule by planning & scheduling meetings, conferences, teleconferences, and travel

Capable of creating an effective working environment and administering work processes (managing ledger book, processing invoices, preparing & reviewing account payables/receivables etc.) ensuring compliances with organization’s requirements

Deft in researching & collecting data to prepare documents/reports for review & presentation by board of directors, committees, and executives

Instrumental in maintaining customer confidence & protecting operations by keeping information confidential, and accomplishing projects by assigning work to clerical staff & following up on results

Adept in planning & coordinating all office installations & refurbishments, and managing the upkeep of equipment & supplies to meet organizational requirements

Ability to review & filter all incoming & outgoing mail, calls, emails, and faxes, update& maintain existing contact lists, and number crunching

Strong time management skills with ability to manage multiple initiatives, to prioritize & reprioritize activities

An exemplary communicator with excellent management skills and ability to interact effectively with people at all levels

Proficient in CRM & ERP, Siebel, Tally, QuickBooks, POS, and other Computer and IOS and Android apps

CAREER

Castle Realtors Pvt.Ltd. Mumbai

Senior Executive Assistant & Hr/ Admin to MD 2009 to 2018

Worked Under – Mr. Nisar Patel Dudhwala – President & Director.

Streamlined day to day work of the Boss by scheduling internal HOD meeting & external meeting with the concerned solicitor & consultants, preparing agenda & project list in coordination with the concerned department, following-up email, messages, call management, incoming and outgoing call log, execution, supervision and event coordination of personal household affairs, guest relationship.

Was responsible for calendar/task management, guest relationship management, and redressal of public grievances.

Made necessary note to Director on important confidential reminder.

Actively coordinated & collected feedback from HOD of the concerned Department in absence of the Boss, and recorded, filed, and provided special instruction accordingly.

Oversaw the maintenance of office equipment, and managed Internal Travel Desk including handling travel arrangements.

Served as a point of contact with employees & clients, recruited new staff.

Performed various accounting related duties like posting entries general ledgers, preparing/maintaining financial reports/records, preparing & analyzing budgets, and general bookkeeping.

Prepared various lists like call log list, task pending list, employees & client personal grievances list, and follow-up list.

Managed billing activities, accounts payables/receivables, issuance of credit/debit note, and petty cash & suspense accounts.

CONTACT ME

House no 56/c, Aramnagar Part One, 7 Bungalows, Andheri West, Mumbai - 400061

+91-982*******, 009***********

********.*******@*****.***

ABOUT ME

An accomplished Executive Assistant & Coordinator with a successful career spanning 29 years with exceptional ability to organize a daily workload by priorities and provide general administrative support to the executive team; proven track record of efficiently managing mostly business related tasks for the team such as creating reports, organizing travel & accommodation, taking minutes, and other organizational tasks. Preparing or updating employment records, related to hiring, transferring, promoting, and terminating and explaining policies and procedures and laws of the company to the new employee on behalf of the Ceo/Md.

CORE COMPETENCIES

General Administration

Facility Management

Calendar Management

Database Management

Documentation & Reporting

Coordination

People Management

Event Management

Compliance Management

Guest Relation

Travel Management

Budgeting & Cost Optimization

Resource Optimization

Communication

HR Management

Intelenet Call Centre Mumbai

Executive Assistant to the Project Manager 2008 to 2009

Worked Under – Madam Pooja Gupta – Chief Project Manager-Vodafone Qatar (India)

Streamlined day to day work of the Chief Project Manager by scheduling client meeting & internal departmental meetings, preparing agenda & project list in coordination with the concerned department, following-up email, messages, & call management, filtering and scanning, replying to the emails and messages, calendar appointments and e tasking and events

Actively coordinated & collected feedback from concerned team leader and mentors in absence of the Chief Project Manager

YateemAirconditioning LLC Bahrain

Executive Assistant cum Secretary cum Administrator 2007 to 2008

Worked Under – Mr. Joseph Moosa - CEO (French National)

Performed various daily duties like assisting CEO in planning & distributing information, managing daily/weekly/monthly agenda & arranging new meetings & appointments, conferencing with clients through audio/video call as required, sourcing & providing orders/instructions to the various departments in absence of CEO etc.

Was responsible for calendar/task management, guest relationship management, and redressal of public grievances

Actively coordinated & collected feedback from HOD & Supervisors of the concerned department in absence of the CEO, and recorded, filed, and provided special instruction accordingly

Oversaw the maintenance of office equipment, and managed Internal Travel Desk including handling travel arrangements

Laxmi Creation Mumbai

Executive Assistant / Secretary / Administrator 2004 to 2007

Worked Under – Mr Laxmichand Cheeda – Owner

Facilitated accounting & invoicing, and executed sales orders

Scheduled meetings with the clients and visited clients’ location if necessary

Prepared various reports like daily sales report, clients’ grievances’ report etc.

Managed administrative responsibilities like monitoring the employees, instructing/supervising housekeeping staff, inventory management, collection of outstanding payments, and resolving disputes if any

Namility Trading Est. Bahrain

Executive Assistant / Secretary cum Administration 2000 to 2002

Worked Under – Mr. Hussein Namility - President & Director – Bahraini National

Scheduled foreign client calls on stock investment & trading

Generated bill of ice delivery and updated the same in the sales report

Monthly administered the inventory regarding trade goods, and monitored recovery & payments

Contributed in HR related jobs like managing employee vacation list including their benefit report

Essa Al Majed Est. Saudi Arabia

Executive Assistant / Secretary 1991 to 1999

Worked Under – Mr. Essa Abdullah Al – Majed – President & Director – Saudi National

Worked on quoting & re-pricing of the required items

Coordinated & collected supplies from the market for next day delivery

Worked Under – Mr. John Brown – CEO – American National

Conducted research work and accompanied Boss on the concerned site inspection

Noted the specification of the required items, if possible, ordered it from overseas, and reported to Boss

Previous Assignment

Sorabji Khurshedji& Co. Mumbai

Office Executive Assistant / Accounts Clerk 1987 to 1990

Worked Under – M rSorabji Gazdar and Soli Gazdar - Proprietors

EDUCATION

Graduation

University of Mumbai

1987

Other Skills

Computer Skills –

Well versed with Microsoft Office.

Well versed with G Suite.

Knowledge of Tally

Management Skills –

Certified Society Manager

(Ceritification of- SJ Proman Mumbai)

PERSONAL DETAILS

Date of Birth: 4th October 1965

Languages Known:English, Hindi, Marathi, & Urdu

Passport No.:S9443776

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