Customer Service Sales
Resume:
Earl Hartsfield
*** ******* *****, **** ******, GA. 31030 478-***-**** *********@*****.***
Objective
My objective for this career path is to utilize my unique skill set that combines creativity, talent, expert technical skills, and first-rate customer service skills which have enabled me to take the opportunities to advance my career in sales and customer service. I am willing to seek new challenges, and explore new opportunities in customer service as well as outside of customer service.
Education
HIGH SCHOOL DIPLOMA MAY 2008 PEACH COUNTY HIGH SCHOOL
Focus Courses: COLLEGE PREPARATORY
BA MASS COMMUNICATION IN PROGRESS FORT VALLEY STATE UNIVERSITY
Major: MASS COMMUNICATION
Minor: PUBLIC RELATIONS
Related coursework: CHURCH MEDIA TEAM LEADER
FVSU POWER JAMS RADIO
Skills & Abilities
MANAGEMENT
Head media team member/Leader of my church’s media department.
SALES
Three plus years' experience as an associate specializing in customer service, and merchandising for the TJ Maxx store. One year as a permanent Makeup Artist for MAC Cosmetics.
LEADERSHIP
Three years as a customer services representative at TJ Maxx. Tasked as an assistant to many of the managers, and coordinators as a trainee to provide help where ever needed, as well as a trainer to new team members.
Experience
Wireless Consultant Gowireless August 2019- Present
Credit checks and Finance Limits
Wireless device Activations
Phone orders
Bi-monthly inventory
Accounts receivable on bill payments
Accounts receivable on device payments
Key carrier for store opening/closing shifts
Certified Makeup Artist MAC Cosmetics August 2017 – PRESENT
Sales with individual sales goals (non-commission based)
Sales through Makeup Appointments and Applications
CERTIFIED ARTIST FOR MAKE UP LESSONS
CERTFIED ARTIST FOR MAKEUP APPLICATIONS IN 30 MINENUTS
Front End Lead Dollar General April 2017 – July 2017
Lead Cashier in charge of opening and closing registers for cashiers.
Override price adjustments for customers.
Signed in and confirmed counts for liquor and produce from vendors.
FRONT END SALES ASSOCIATE TJ MAXX APRIL 2014 – October 2017
Three years of experience consisting of taken in the needs of all different people with different tastes for personalized style.
Making eye catching clothing, and product features.
Explain benefits of credits and savings to increase the application for credit cards, and up the intake of access card holders.
Daily task of various projects that help make the store look better overall.
Head of the merchandising division of the store with management.
Cashier to provide excellent, fast, and friendly checkouts.
ADMINISTRATION ASSISTANT FORT VALLEY OFFICE OF ADMISSION MAY 2009 – AUGUST 2009
Assistant to the admission director of Fort Valley State university tasked with many jobs that developed my skill set as an assistant. Part of a four-person team, and often took the responsibilities as team leader.
Filling prospective students ACT/ACT scores, contact information, as well as admissions applications along receipts of the application fee.
Administered campus wide tours which required more than basic knowledgeable of the campus's history, buildings, course studies, new information not yet released to the public, as well as city attractions.
AUDIO/ VIDEO EQUIPMENT TECHNICIAN C.U.M.B.C. JANUARY 2007 - PRESENT
Create labels for the DVDs and CDs
Record by camera of each sermon and/or event.
Head of the church social media accounts to reach the local members to spread the news of upcoming events, and updates.
Cashier Walmart May 2010 – October 2010
Front end associate that supplied customers with friendly checkouts as well as giving a helping hand anywhere needed in the store.
REFERENCES
Alexandria Lamar – MENTOR at C.U.M.B.C. 9 years +
Lakeisha Harris– COWORKER at TJ Maxx 5 years
Tiffany Harris – COWORKER at TJ Maxx 3 years
Ester Fayad – Manager at TJ Maxx 2 years
Kianna Peoples – COWORKER OF MAC COSMECTICS
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