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Customer Service Health

Location:
Calgary, AB, Canada
Posted:
November 03, 2019

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Resume:

MARK DAVE DEL MUNDO ARNEDO

# *** ********* ****** **

Calgary, Alberta CA T3M0C1

Email Ad. adaq0c@r.postjobfree.com

Telephone No. 403-***-****

CAREER OBJECTIVE

Aiming to be employed in a suitable and progressive company where skills, rigid experiences, and academic background will be use effectively for mutual advancement of the company and oneself.

SUMMARY OF QUALIFICATIONS

Class 2 QS Alberta drivers license holder with CPR first Aid C training. Knowledgeable in the Calgary mainstreets and has skills in defensive driving. Efficient in taking care of people especially elderly and children with special needs. Focused, hardworking, and possessed a high degree of professionalism and dedication to work. Performs assigned tasks with minimum supervision and employs a great sense of initiative in every task given. Experienced in implementing safety protocols with excellent customer service satisfaction.

PROFESSIONAL EXPERIENCE

Institution: SipagPro

Address: 138 Cranridge Height SE Calgary, AB

Position: Facility Service Assistant

Duration: February 2019 - Present

Cleaning & sanitizing all sections to prevent contamination and spreading of microorganisms..

Maintains cleanliness in the apartment and condominiums.

Have the ability to work on shift basis.

Ensures correct handling procedures and proper waste management

Institution: Lethbridge Public Library

Address: 810 5 avenue South Lethbridge AB T1J4C4

Position: Facility Service Assistant

Duration: June 2019 - Present

Responds to customer concerns and suggestions.

Maintains cleanliness and organize work place in the lirbary.

Have the ability to work on shift basis.

Cleaning & sanitizing all sections to prevent contamination and spreading of microorganisms.

Ensures correct handling procedures and proper waste management

Institution: ST. Therese Villa (Covenant Health)

Address: 253 Southgate Blvd South Lethbridge, AB T1K2S1

Position: Health Care Aide

Duration: Sept. 2013 - Present

Deliver services which are conducted with respect, integrity, diligence and efficiency.

Assist patients in activities of daily living and responds to their emotional needs.

Evaluates patient’s progress and prepares reports that detail progress.

Respects and preserves the privacy, confidentiality, and security of residents health, care aides and colleagues at all times.

Provides Home care program to disabled and handicapped persons

Institution: Extendicare

Address: Fairmont Blvd Lethbridge Alberta

Position: Health Care Aide

Duration: March 2013 - Present

Responds to residents concerns and suggestions.

Carry out all assigned duties in compliance with applicable occupational health and safety legislation and company policy.

Assist residents in activities of daily living.

Cleaning & sanitizing residents household and private room areas.

Assumes responsibility for the maintenance of patient programming/ rehabilitation in groups or individually.

Institution: CBI Greystoke Home Health

Address: 101B- 920 2A Ave North Lethbridge Alberta

Position: Health Care Aide

Duration: April 2013- November 2014

Deliver services which are conducted with respect, integrity, diligence and efficiency.

Assist patients in activities of daily living and responds to their emotional needs.

Evaluates patient’s progress and prepares reports that detail progress.

Respects and preserves the privacy, confidentiality, and security of residents health, care aides and colleagues at all times.

Provides Home care program to disabled and handicapped persons.

TRAININGS ATTENDED

Customer Service Satisfaction – Lethbridge Public Library

September 2019

Defensive Driving Course – Alberta Safety Council

September 2019

Mandatory Entry Level Training Program Class 2

August 2019

CardioPulmonary Resusciation & First Aid – St. John Ambulance

March 2018

Medication Policy

May 2013

Safe Water Temperature- CBI Greystoke Homes

May 2013

Customer Service- University of Perpetual Help Medical Center

March 2012

Intravenous Therapy- Nursing service Administration

March 2009

Basic Life Support & Health Care Provider- Department of Health

October 2008

EDUCATION

Tertiary

2003 – 2007

Bachelor of Science in Nursing ( BSN )

University of Perpetual Help System Dalta- Las Pinas City, Philippines

Passed Bachelor of Science in Nursing Philippine Licensure Examination 2007

1997 -2002

Bachelor of Science in Physical Therapy (BSPT)

De La Salle University- Dasmarinas, Cavite, Philippines

Passed Bachelor of Science in Physical Therapy Philippine Licensure Examination 2003

Secondary

1993 - 1997

St. Joseph’s Academy

Padre Diego Cera Avenue, Las Pinas City Philippines

Primary

1987 - 1993

St. Joseph’s Academy

Padre Diego Cera Avenue, Las Pinas City Philippines

PERSONAL BACKGROUND

Born on March 03, 1980 in Quezon City, Philippines. Has a good written and oral communication in both English and Filipino languages. Hardworking, responsible, self-motivated, reliable, flexible, able to learn new information quickly, team working person, and quality oriented.

Interest and Activities : Visiting places, reading health journals and facts, and listening to music

Skills: Computer literate, knowledgeable in health and safety procedures and patient care.

Character Reference

Samuel Chua

Journeyman

YYC Airport

Tel. no.: 403-***-****

Cathy Lagman

Accountant

Sobeys

Tel no. 403-***-****

Robin Galang

Transit Bus Driver

Lethbridge Transit

Tel. no. 403-***-****



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