Strong customer services oriented and effective leadership skills.

JOAN Address: **** ALMAZORA-Narra St. Labrador CAPILI Subd. San Antonio

Mobile E-OBJECTIVES To mail: development, No: joancapili28@joancapili@City +63955 of Biñan, 5307676 gmail.enhance yahoo.Laguna com com.management ph skills and apply a compensation package commensurate to the professional qualifications.

COMPETENCIES • • • • • Has Strong Motivated, Strong These experience varied customer analytical hardworking, experiences promoting services and problem efficient, oriented had our solving, IHT also accurate, and Programme allowed competitive effective detailed-me to to leadership business communicate and oriented, goal skills. partners oriented. trustworthy and contribute and responsible. effectively, across teams or virtual PROFESSIONAL teams. EXPERIENCE

SCARPE E COSE ENTERPRISES (January 2017 – Present) BUSINESS OWNER – Over all in Charge

Supplier of imported ladies handbags and children accessories in the Philippines. As a business owner, i am hands-on in all operations activity especially dealing with my clients and building good reputation to maintain the business operations and as well as business partners relationship. Source and develop new design. Dealing with suppliers and monitor cargo shipment are on time to be deliver. Monitor and supervise the QA team to maintain the high quality of the product. JLC ALMAZORA CORPORATION (January 2009 – December 2018) EXECUTIVE DEPARTMENT – Chief Operations Officer

Assisted in daily operations of a shoe manufacturing company by communicating with suppliers and potential clients. Responsible of handling the branding and marketing promotions for new sample. Create and source new design. In charge- in product costing, coordinating, preliminaries screening and negotiate to the clients. Monitor the new PO’s, repeat orders, invoicing, remittances, bulletin and other business matter to the B2B System. Dealing with suppliers and cargo shipment of the raw material international. In-charge in preparing all production requirements and materials needed. Insure that materials are properly managed so that the shipments are on time and avoid delay of production and meet the deadline. Monitor and supervise the quality assurance to maintain the good quality of the product. Troubleshoots and analyze any production problems and work out to have an alternatives solution. Keep my people efficient, effective and productive. Lead, identifies, communicates MANAGEMENT MDC and – delegates In House DEVELOPMENT Training Training appropriate Consultant (May INSTITUTE responsibilities 2007 – October of SINGAPORE to 2008) IHT unit to ensure the SOP is implemented. Generate new sales leads through opening of new accounts. Plan and coordinate in-house training programs with clients. Drive the sales of in-house training customized programs for clients. Formulate and implement strategies to market in-house training programs as well as to expand clients’ database. Coordinate with facilitators on customizing programs to specific clients’ needs and objectives. To date, 07 September 2008, clinched 70 deals worth $347,385 in total. Monitor and review IHT client’s account and PO’s. Monitor IHT Profit & Loss and generate Budget Breakdown. Generate weekly and monthly Sales Report. Handle and process SDF application, registration, confirmation and claims. Attend in all patrons request GLOBALINK and enquiries. HOLDINGS, Perform RES all GROUP COMPANY customer – Data service (December Analyst function 2002 to – achieve August excellent 2003) service. Responsible to generate Entry Report for my group. Responsible in analyze the legal documents such as grand deed, deed of trust, assignment, Assist the Foodservices notice and FOOD etc. Sales In SERVICES charge Admin NESTLÉ and of DEPARTMENT edit PHILIPPINES, Training and verify Heads the INC. - in Sales document. all (December activities. Admin. Assistant/Facilitating 2001 – May Customer all 2002) the order Service of the customers and make a sales order and forward to the warehouse for delivery. Preparing the visiting schedule of all Food Services key accounts to maintain the good relationship with our client and to maintain the continue supporting the products. Facilitating the vendo machine request, full out, repair and maintenance report. Handles all incoming and outgoing calls of the department. Secure the department materials, equipment and office supplies. Generate the Daily Sales Report and release the Daily Exemption List SKILLS twice • • and Knowledgeable Knowledgeable a day. QUALIFICATIONS in in Microsoft other computer Office system such as B2B System, Tele sales System, Lotus Notes, Blackboard, PROFESSIONAL 26 June TRAINING **-**-**-**-**-** PERSONAL Age: Birthday: Race: Nationality Passport Expiration: Religion Civil Weight: Height: REFERENCES --- Available Feb & December September September Dec July–15 • Status: 10 38 1997 Philippines 2008 06–27 149 54 April yrs. : No: June Contact Driving Roman : Nov. kg. and – Sept cm. Filipino Married upon Old. BACKGROUND – October 2008 EC6115553 2007 Dec 2007 2007 4, 19 SEMINARS 30, 2001 skill 1981 Catholic Management Request and August 08 2020 (MT/2001 EDUCATIONAL AT)2008 --Innovative SDF Team Telephone Employment OJT ATTENDED - . System in Easy Creativity F&UNIVERSITY Professional Essentials DE College Major B/Net and ATTAINMENT Problem Etiquette Sales LA Pass Hands-Oracle in SALLE by of B.& Eligibility MDIS International S. of Solving Marketing by Inventory. on of Certificates Hotel Sales UNIVERSITY MDIS Training BRADFORD and and Techniques Certificates Dept. Restaurant Decision Hospitality Course in – by Sales – Philippines MDIS, Island by by Making & Ministry Management Management Eagle Marketing Singapore Cover in Infotech the of Resort Manpower Management Workplace Consultants and Leisure by MDIS Pte Park Ltd