DILEK SENER

** ******** ***** **** *******, ON M*J3E1

Cell: 647-***-**** adapxi@r.postjobfree.com

ADMINISTRATIVE ASSISTANT

PROFILE

•More than 2 years of experience working in various customer service environments

•Excellent communication and decision making skills

•Work well under pressure and as a part of a team

•Natural leadership qualities and enjoy taking initiative

•Polite, respectful and courteous to others

•Achieved the Honour Roll and received Future Ace award

•Languages: Fluent in English and Turkish

•Computer skills: Microsoft Office tools: Word, Excel, Outlook, PowerPoint, Access

RELEVANT SKILLS & EXPERIENCE

Customer Service Skills

•Ability to type at least 50 WPM

•QuickBooks, Simply Accounting, ACCPAC- coursework includes

•Accounts Receivable and Accounts Payable

•Bank reconciliations

•Weekly and monthly financial report

•Payroll

•Office procedures: telephone practices, appointment scheduling, filing procedures

•Social perceptiveness and the ability to build strong, lasting relations with clients

•Eager and willing learner prepared to complete any necessary training

ADMINISTRATIVE SKILLS

•Provided reception duties and answered incoming inquiries

•Booked appointments with customer for work to be done

•Accepted payment and provided customer with a receipt

•Ensured the work environment was clean and tidy; followed safety guidelines

•Assisted in organizing files, invoices and accepted payments and deposits

Problem Solving & Teamwork

•Kept the work environment clean and tidy; followed health & safety guidelines

•Assisted in organizing files, invoices and accepted payments and deposits

•Participated in group discussions and attended staff meetings

•Worked effectively with other nursing staff during clinical placement

WORK EXPERIENCE

Reception/Administration Spartan Solutions 2017

Administrative Assistant Danforth Flooring 2015

Administrative Assistant Conquest Carpet 2013

Wawanesa insurance File Clerk 2019

Bernardi Building Supply Accounting Clerk 2019

EDUCATION

Office Administration and Accounting Specialist CITI College, 2017

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