Sales Manager

PROFILE

With over ** years of extensive experience

serving the Senior Long-Term Care

Community, my passion and expertise

supports, encourages and sustains the

Health and Well Being Directives, Senior

Advocacy, Hospital Harmonization,

Hospice Care, Medicare Awareness &

Education, Insurance Organizations, as

well as Investment Options.

Applying my education and experiences in

Residential Care, working in conjunction

with seniors, their living environments and

extended families, I have accomplished

and maintained successful track records.

These entail extended Sales Leadership,

Management, Supervision and most

importantly, the ability to communicate

and connect with people of all ages and

backgrounds.

These accomplishments have prepared me

to assist organizations, taking them to the

next level.

SKILLS

Ø Sales & Marketing

Ø Employee Training

Ø Business Development

Ø Customer Satisfaction

Ø Home Care

Ø Case Management

Ø Elder Care

Ø Customer Retention

Ø Assessment

Ø Quality Assurance

Ø Complex Problem Solving

Ø Communication

ROXANNE R. CANADAY

DIRECTOR, MANAGER, ADVISOR,

SALES & MARKETING, MEDICARE/ MEDICAL SPECIALIST

LICENCES & CERTIFICATIONS

Residential Care Facility Elderly (RCFE) License # 605-***-**** Life, Health and Retirement, License # 0E59319-CA

Certified Senior Advisor, CA

Certified Long-Term Care Specialist

CPR AED Certified, American Healthcare Academy

WORK EXPERIENCE

Insurance Broker, Santa Barbara, CA

RRCIS Owner / Operator, 2004 - Present

Insurance professional offering personal healthcare insurance services. Representing reputable companies & providing cost-effective and current healthcare services.

Buena Vista Manor, San Francisco, CA

Director of Sales, 1986–1988

Provided leadership in the areas of budget planning, medications management, communication and teambuilding. Directly supervised Kitchen & Housekeeping services. Coordinated plans and schedules with Activity Director. Tripled occupancy Q3.

Marin Terrace Residential Care Home for the Elderly, Mill Valley, CA Director of Sales 1983–1986

Provided tours and intake information to potential families. Increased occupancy by 60%. Charted Notes, worked directly with physicians, wrote compliant Meal Plans, interfaced with regulatory authorities to assure OSHA compliance, Assisted with Ombudsmen visits. Provided Human Resources support.

Cliff View Terrance, Santa Barbara, CA

C.N.A 1982-1983

Assisted residents with activities of daily living. Communicated with family members regarding needs. Provided supports to challenging residents with extensive needs.

EDUCATION

Carpinteria High School, Diploma, 1979 - 1982

Santa Barbara City College, Licensed Vocation Nurse – 15 credits, 1989 CONTACT

PHONE: 805-***-****

ADDRESS: 5610 Calle Pacific, Carpinteria, CA. 93013 EMAIL: **************@*****.***

References Available Upon Request

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