Christi R. Larson
ACCOUNT MANAGER / PROGRAM MANAGER
Event Planning Account management Sales Strategic Planning
Offering 10+ years of Meeting / Event Planning and Account Management experience. Responsible for high volume of events and meetings that require project management skills with an emphasis on attention to detail ~ Excel in identifying and executing targeted strategies ~ Self-starter but team oriented ~ Effectively define and address business owners’ unique needs to maximize results and ensure high levels of customer satisfaction ~ Strong organizational and time management skills
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
Edward Jones - St. Louis, MO May 2008-October 2018
Meeting / Event Planner / Account Manager
As program lead / project manager, led and executed an average of 400 firm meetings, trainings and events per year. responsible for the design and development of the events / meetings in cvent, onsite support, and final review of all event details such as agendas, attendees lists, create name badges, flights and ground transportation, rooming lists, event space, food and beverage, audio visual and activities.
innovatively identified and implemented an interdepartmental initiative resulting in an increase of process efficiencies by 30%.
Responsible for East Coast venue account management consisting of key stakeholder engagement, building and maintaining customer relationships, and negotiations to meet both the customer and the firm’s needs.
Forecasting / Budget Management / Risk Management
Forecasted and managed for individual events and meetings, also entire department costs. Actively communicated cost and budget projections, as well as final invoice reconciliations to venues and key stakeholders.
Successful adherence to risk management parameters by reaching cost and budget goals.
Representative for department during annual expense planning
Teamwork / Collaboration
Worked and collaborated with a group of individuals to maximize operational efficiency for the department
Provided turn-key support to peers, stakeholders, and leadership
Maritz - St. Louis, MO Jan 2008-May 2008
Proficiently coordinate all aspects of travel for large groups of clients traveling both domestically and internationally. Excel in providing excellent customer service in a multitask environment. Communicate with participants and hotel contacts to manage and book activities and to ensure a smooth registration process.
First Franklin Financial - St. Louis, MO 2007
Approved mortgage loans after thorough examination, credit reports, managed mortgage accounts on existing customers as well as new leads, sales calls, decision making skills and presentation skills
CreveCor Mortgage - St. Louis, MO May 1997-July 2006
Senior Loan Processor
Reviewed and verified loan documents such as income statements, debt to income ratios, credit reports, appraisals, title insurance to ensure accuracy. Helped the client choose the most appropriate mortgage and investigate any inconsistencies. Main point of contact between loan officers, underwriters and clients.
B.S.B.A. – Business Management University of Phoenix
Awards and recognitions
Edward Jones Limited Partner
Client Excellence Awards
Microsoft Power Point
Time management Skills
Attention to Detail
Subject Matter Expert