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Customer Service Manager

Location:
United States
Posted:
October 30, 2019

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Resume:

Gina Martin

**** *** **. * ***** Bay, Wisconsin *4303

Phone: 920-***-**** w E-mail: adapuo@r.postjobfree.com

Professional Profile:

Goal-oriented; confident and productive professional with a special talent for establishing genuine client rapport. Possesses a broad range of experience in teaching, office administrations, Human Resources, bookkeeping, sales, art and customer service. An unsurpassed commitment to quality and professionalism, directly impacting company image and customer loyalty.

Summary of Qualifications:

Self-reliant and motivated to achieve excellence in job performance, along with an enthusiastic approach and positive attitude.

Polished telephone and communication skills with effective customer service abilities; attentive to customer’s need for prompt service.

Learns quickly and efficiently, grasps new concepts with ease; open to additional training. Eager to accept and meet new challenges and responsibilities.

Highly developed oral, written and interpersonal abilities; communicates clearly, concisely and directly.

Computer proficient: Microsoft Word, Excel and QuickBooks software programs.

Professional Experience:

COMMERCIAL AUTO BODY & PAINT, LTD – Green Bay, Wisconsin

Office Manager (2005-2019)

FURNITURE REPAIR CENTER – Green Bay, Wisconsin

Office Manager (2002 to 2004)

OAK ORCHARD GALLERIES – Abrams, Wisconsin

Sales Clerk (2000 to 2002)

CITY OF GREEN BAY – Green Bay, Wisconsin

Parking Utility Cashier (1996 to 1998)

FRITZ STUDIO – Green Bay, Wisconsin

Artist (1994 to 1997)

POTOKAR FAMILY – De Pere, Wisconsin

Family Overseer (1991 to 1996)

EXCEL INN – Green Bay, Wisconsin

Front Desk Clerk (2nd Shift) (1983 to 1990)

WIN-DOR MILLWORK – Green Bay, Wisconsin

Executive Secretary (1976 to 1978)

Additional Experience:

TEACHING (1986 to 2001)

Held various temporary and permanent teaching positions centered around Middle and High School levels throughout Brown and Door Counties. Taught Mathematics, Keyboarding and Computer Science Classes

Education:

UNIVERSITY OF WISCONSIN-GREEN BAY – Green Bay, Wisconsin

Bachelor of Science Degree in Mathematics and Psychology with a Minor in Education (1986)

w Undergraduate GPA: 3.08/4.0; Graduate Coursework: 3.66/4.0

Memberships:

Former two-year Executive Secretary and three-year Vice President of Northeastern Wisconsin Woodworkers Guild

Former member of National Council of Teachers of Mathematics and Mathematical Association of America

* Professional References Available Upon Request *



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