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Administrative Assistant Front Desk

Pittsburgh, PA
October 30, 2019

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Kristin M. Casini


Skills: Telephone & Front Desk Reception, Records Management, Administrative Support, Reports, Complaint Handling, Purchasing, Budgeting, Management and Maintenance of Public Housing Properties, Supervision of Staff

Computer Skills: Word, Excel, Outlook

Career Experience

Fayette County Housing Authority, Uniontown, PA 15401 – 1992 to Present

I have held the positions of Clerk I, Clerk Typist 2, Fiscal Assistant, Administrative Assistant and my current position of Administrative Officer III (Housing Administrator).

Clerk 1 and Clerk Typist 2 (1992 – 1999): Responsible for the front desk duties including, but not limited to receiving all incoming calls and forwarding to staff; put together and type letters, memos, forms and proof read; assist consultants; processing of internal, incoming and outgoing mail; training of staff for front desk duties; assist the Executive Secretary with filing, typing, preparation for and attending monthly and special board meetings taking minutes and transcription of minutes; and completed various duties as assigned.

Responsible for the duties of purchasing agent including, but not limited to: Seeking price quotes; preparing purchase orders for approval; forwarding approved purchase orders to the proper entity; process invoices for payment with receiving slips and price quotes (if applicable); forward invoices to the comptroller for review and payment; maintain and manage purchasing files; and follow the procurement policy. Order office supplies for the Administration Office, Section 8 Department, Maintenance Clerical Staff, and development offices throughout the Housing Authority and fill supply requisitions for these entities; and responsible for maintaining an accurate count for office supplies on a monthly basis.

Fiscal Assistant (1999-2000): Responsible for processing of bi-weekly payroll; accounts payable; utility payments; printing of checks, including Section 8 landlord payments; run various reports; maintain and manage files; and complete various duties as assigned.

Administrative Assistant (2000-2011): Worked with the former Maintenance Supervisor to establish the Capital Fund Department in setting up the department. Procured and maintained all contracts for elevator services, generator services, security, and provided

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assistance with the preparation of sewage treatment plant permits. Responsible for the management and administration of capital funds. Duties include, but not limited to planning and designing of construction projects; executing future construction projects as allowed by funding and according to HUD regulations; review bid specifications for accuracy; oversight of procurement including legal advertising, the scheduling, organizing and attending pre-bid meetings with prospective bidders, bid openings, pre-construction meetings with successful bidders, the contracting officer, architects/engineers, and Housing Authority staff for contract signing; review contractor bids and required documents for accuracy i.e. bid bonds, insurance documents, HUD forms, etc.; maintain and manage large scale contracts and contractor documents and files; verify contractor debarment and registration of contractors with the Central Contractor Registration; attend weekly job meetings and walk-thru inspections for preparation of punch lists; prepare and manage close-out documents for all contracts. Work on a daily basis with architects, engineers, contractors, developers, clerk of the works, college students and staff to maintain accuracy and efficiency of the Capital Fund Program. Responsibility also included the preparation, maintaining and managing of Capital Fund budgets according to timelines established by HUD to ensure funding was obligated and expended according to regulation; and implemented an efficient and effective way to track capital funding, and contractor payments. Compiled information and completed on-site HUD audits, as well as forwarding information for audit to the local HUD office, with no discrepancies or findings in any work or documentation reviewed. I was responsible for the preparation and submission of reports to HUD by established deadlines. Reviewed and maintained each grant year according to account numbers, monies obligated and expended in LOCCS. Reviewed and processed monthly contractor billings for accuracy in accordance with the contract and schedule of values, and processed for payment. I was given signature authority in the absence of the department director for the department, and provided support and supervision to contactors and staff, and troubleshoot any issues for the best and easiest resolve. Follow all Housing Authority policies and procedures, as well as all HUD Regulations while performing the duties within the department.

Administrative Officer III (Housing Administrator) (2011 – Present): Responsible for the management and supervision of low-income public housing (residential subsidized) and state housing properties (142 to 613 Units, both subsidized and state), personnel and contractors. Prepare and manage annual budgets and budget revisions. Procure goods and services within the AMP according to policy. Review financial statements monthly to monitor expenditures and assure the AMP is within budget. Prepare and approve supply requests by staff and enter into the requisition system. Maintain and approve petty cash purchases and retain receipts. Responsible for directing, supervising and monitoring personnel including maintenance, clerical, and

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contract workers. Plan organize, and direct staff on a daily basis. Maintain an effective working relationship with staff, contractors, subordinates, and the public. Approve and sign staff requests for leave. Review and approve timesheets for all staff, as well as over-time work orders and out-of-class work orders completed by maintenance staff. Monitor and evaluate employee performance, and prepare and sign off on evaluations. I have been involved with the grievance process and arbitration. Attend County-Wide Resident Council meetings and support council initiatives. Allocate monies within the AMP budget for resident council activities. Recommend capital work items and prioritize all needs per site. Calculate tenant rents according to policy and HUD standards. Ensure that reexaminations are completed in a timely fashion, accurately, and sign off. Prepare and forward charge-offs of former tenants for Board approval. Complete annual, move-in, move-out, and transfer inspections. Maintain tenant transfer lists and responsible for the transfer of tenants who are under-housed or over-housed. Responsible for the eviction of non-compliant tenants and the collection of rents and other tenant charges. Receive complaints and work with all parties involved for the best possible resolve. File for evictions, attend hearings at the magistrate level and follow thru with possessions. Prepare and maintain rent rolls for each site. Ensure that unit turnover is a priority and vacant units are filled in a timely fashion. Contact applicants on the waiting list as soon as a 30 Day Intent to Vacate is received or as soon as a possession date has been established for the recovery of a unit. Strive to meet goals and objectives. Forward tenant requests for repairs to maintenance staff and follow up with tenant about work completed. Work with the exterminator on an as-needed basis and to completed semi-annual pest control. Responsible for management of inventory and fixed assets within the AMP – properly disposing of fixed assets according to policy. Ensure preventative maintenance is completed on vehicles, equipment, etc. Inspect vacant units to ensure they are clean and appealing prior to showing to an applicant or transferring a current tenant. Enforce the lease and issue lease infractions and/or follow thru with evictions. Receive all maintenance emergency calls after hours, weekends, or holidays and determine if a true emergency exists. If so, contact staff on call and provide the information regarding the call. Prepare reports monthly and as requested. Assist in the coordination of activities for tenants with various entities. Attend staff meetings. Receive a REAC score of 97. Maintain a relationship with local law enforcement and municipalities, and assist with any issues that may arise. Complete and issue Order of Defiant Trespass to individuals who are causing issues within the AMP developments. Perform additional tasks as needed and follow thru with responsibilities as required and in accordance with Housing Authority policies and procedures and all Federal, State, and Local Laws.

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Connellsville Area High School – Diploma

Additional Information

Certificated Capital Improvement Fund Specialist – April 2003

Certificate Managing Your Mod. Operations – April 2005

Certificate Public Housing Management – October 2012

Certificate Certified Income and Rent Specialist (With Honors) – July 2014


Rose Hastings, 724-***-****

Kenneth Brooks, 724-***-****

Andre Walters, 724-***-****

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