Sign in

Customer Service Data Entry

Marion, OH
October 30, 2019

Contact this candidate


Tonya Jones

*** ***** *****

Marion, Ohio *****



Effective material planner with strong interpersonal skills and the ability to engage others in constructive problem solving

6 years’ experience working in an ERP system (System21 Aurora), material purchasing, global supplier communications (including China, Taiwan, and Mexico), work order processing, inventory management, VMI, and some sourcing experience

Excellent attention to detail and a strong ability to work independently as well as with a team


Ohio State University 2009 - 2011

Studying Sociology

Marion Harding High School 1999 - 2003

High School Diploma

Work Experience:

Williams Controls

Owned by Curtiss-Wright January 2013 – August 2019

Industrial Group

14100 SW 72nd Ave.

Portland, Or 97221


Job Duties:

Buyer – place purchase orders, update and distribute vendor schedules, overlook the vendor managed inventory. Review shortages and create reports to distribute to customer service and production staff. Daily communication with suppliers in the states and globally. Forecasting hundreds of products based on customer information and historic data. Sending out forecast to suppliers periodically. Setting up ERP system information for all new products. Working with quality team on RTV items. Creating work orders for the CNC department and communicating with OP suppliers as well as setting up new parts for OP. Manage shipments, manage part change overs, transfers, and manually manage REV changes. Create and maintain standardized work process and help train when needed.

Resource Staffing September 2011 – January 2013

10568 SE Washington

Portland, OR 97216


Job Duties:

Working at Essential Wholesale for pick/pack. Reviewing customer orders and pulling accurate quantities, weights, and product. Mixing products with essential oils by using a scale for correct oil/production percentage. Assisting other workers with their projects. Labeling customers packaging with care. Ordering supplies when they are low. Heavy attention to detail.

Spherion October 2010 – March 2011

5555 Scarborough Blvd

Columbus, OH 43232

614-***-**** (ex. 7226)

Job Duties:

Order Filler for JCPenny Warehouse – using customer tickets and an RF Scanner, pull parts based on part number and bin number and load onto a metal dolly that is hauled to a conveyer belt and sent to the shipping department. In charge of putting away returned items and driving the stand up tugger.

Whirlpool Corporation November 2006 - June 2010

1300 Marion-Agosta Rd

Marion, Ohio 43302


Job Duties:

Assembly - assemble components along a production line and attaching to the cabs or front panels of dryers. Using screw guns daily and wearing proper PPE. Assuring the highest quality by paying close attention to product and preventing or fixing damages. Being flexible in order to learn different areas on the assembly line and the ability to adjust to product changes that in turn change the way each job is handled.

Kable Fullfilment January 2004 - November 2006

1290 Mount Vernon Ave

Marion, Ohio 43302

out of business

Job Duties:

Data Entry - inputting customer orders and bank information for various magazines into a specialized computer database. Paying close attention to detail. Process checks for magazine subscriptions

Food Town June 2003 – January 2004

316 Delaware Ave

Marion, Ohio 43302

Grocery chain went out of business

Job Duties:

Deli-Assistant - Assisting customers, procuring food products and checking part numbers to insure accuracy, preparing baked goods for the bakers, checking food temperatures daily, using deli instruments such as meat/cheese slicers and scales, heavy dish washing for bakery, and closing duties of the deli.


Assisted with Williams Controls obtaining the Caterpillar SQEP Certification at Bronze Level in 2016

Helped maintain over 90% OTD consistently while being the only buyer in production

Helped reduce inventory and AIR freight by up to 10% in 2015 and 2016

Trained on conflict materials compliance

References available upon request

Contact this candidate