Customer Service Manager

PERSONAL DETAILS

NAME: Margaret Kadzo Mvuga

MARITAL STATUS: SINGLE

GENDER: FEMALE

RELIGION: CHRISTIAN

NATIONALITY: KENYAN

LANGUAGES: ENGLISH, ARABIC

CONTACTS: +974********

E-MAIL: **************@*****.***

PROFILE

Creative, responsible, trustworthy and enthusiastic.

Self-confident with influential skills.

I can work under minimum supervision.

OBJECTIVES

To impact all the knowledge and skills I have and will gain in business organization to minimize expenses and to maximize profits.

EDUCATIONAL BACKGROUND

1.Jan 2014 - Aug 2014: St Martins Computer College

Certificate in Computer Studies

2.2013-2010: Sacred Heart Secondary School

Kenya Certificate of Secondary Education (K.C.S.E)

3.2002-2009 St Kevin Hill Academy

Kenya Certificate of Primary Education (KCPE)

WORKING EXPERIENCE

2018- Present: ESS Compass Qatar

Position-Porter Sidra Medicine Qatar

Key Responsibilities:

Moving hospital furniture and electrical equipment.

Transporting clinical waste and dangerous materials.

Taking supplies to wards.

Taking specimen samples to laboratories.

Moving medical equipment.

Transporting patients within the hospital.

2017- 2018: ESS Compass Qatar

Position- Housekeeping Sidra Medicine

Key Responsibilities:

Wash bathrooms and transport trash to waste disposal areas.

Replenish supplies in washrooms and rooms.

Ensure that all safety procedures are being taken into account when mixing chemicals and detergents

Sweep, scrub and polish floors.

Wash windows and walls.

Disinfect rooms according to the hospital’s sanitization policy.

Ensure that all safety procedures are being taken into account when mixing chemicals and detergents.

Make sure that all cleaning supplies are appropriately labeled.

2014- 2015: Valtur Twiga Beach Resort.

Position- Waitress

Key Responsibilities:

Provide excellent customer service to everyone who visits your restaurant.

Assist diners with ordering by answering menu questions or making recommendations upon request.

Take accurate food and drink orders and communicate order details to the kitchen staff as needed.

Inform guests about restaurant customer loyalty program, or any other specials and promotions.

Serve food and drink orders to guests.

Stay up to date on any menu changes and daily specials

HOBBIES:

Reading

Traveling

REFERENCES:

Isaac Mwaura Maina.

Porter Manager: Sidra Medicine Qatar

Tel: +974-********

Edwin Kidula.

Housekeeping Manger: Sidra Medicine Qatar

Tel: +974********

I certify to the best of my knowledge and believe that this curriculum vitae correctly describes my qualification and experience.

Contact this candidate