Manager Resources

Kim Lambert, SPHR

Human Resources Professional

***.***********@*****.***

www.linkedin.com/in/kim-lambert-sphr

Highly qualified Human Resources professional with immense experience in a variety of HR roles. Compelling communicator adept at building consensus among workers and quickly resolving grievances and arbitrations. Key contributor on multiple team assignments at all levels of the organization.

Areas of experience and expertise:

Employee Benefits Administration and Delivery

HR Policy Communication and Administration

Program Development

Persuasive Communication

Staff Recruitment and Reductions

Performance Management

Conflict Resolution

Team Building

Overall HR Program Management

CAREER EXPERIENCE

HR Manager March 2019 – September 2019

The Florida Times-Union/St. Augustine Record, Jacksonville, FL

Created a strong team presence, with consistent achievement in motivating and engaging employees building top-performing teams in the organization; improve employee retention, build intradepartmental relations, served as the HR Representative in union negotiations and further developed/improved strong working relationships in all departments. Collaborate closely with management to determine staffing requirements, identify and recommend potential candidates for both facilities.

HR Generalist February 2012 – March 2019

The Florida Times-Union/St. Augustine Record, Jacksonville, FL

Delivered HR services to include candidate assessments, developed recruitment programs, recruitment, project management, career seeker development and training, and human resource business consultant to management. Established initial applicant interviews through Zoom to improve overall operational efficiency. Outstanding accuracy rating of 99% on payroll and benefit processing for seven years. Excellent follow-up with management for the fulfillment of open requisitions, creation of job ads and other HR Related functions in support of the operations.

Advocate/Case Manager April 2007 – February 2012

ING, Jacksonville, FL

Acted as the employer’s communications hub, explaining available retirement and survivor benefits to employees and advising them accordingly. Juggled over 150 individual ongoing cases per month while also drafting diverse communication approaches for new clients. Surpassed client company’s standards with casework in audits, meeting or exceeding service agreements, and the number of cases completed each month exceeded the forecast by 10-15 cases each month.

Recruiter/HR Generalist April 2005 – April 2007

The Florida Times-Union, Jacksonville, FL

Supported and assisted management teams in handling and resolving human resources issues. Administered critical human resources processes, including compensation, performance management, talent acquisition, talent development, and workforce planning.

Additional Career Experiences

Human Resources Manager, MHF Insurance Administrators, Inc., Jacksonville, FL

Human Resources Administrator, S.A.M., Inc., Green Cove Springs, FL

HRIS Supervisor, Compensation & Benefits Analyst, Senior Benefit Analyst, Blue Cross Blue Shield of Florida, Jacksonville, FL

Compensation & Benefits Administrator, Unijax, Inc., Jacksonville, FL

Owner/Operator, Snack Attack, Fleming Island, FL

Classroom Teacher and Substitute Teacher, Clay County School Board, Green Cove Springs, FL

EDUCATION

Bachelor of Business Administration

University of North Florida – Jacksonville, FL

Associate of Arts

Florida Junior College – Jacksonville, FL

PROFESSIONAL CERTIFICATIONS & LICENSES

SPHR Certification, 2013-2016, 2019-present

Certification Number: 80076928SPHR

Florida Licensed Insurance Agent – 0215 Health, Life, and Annuities

W522438

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