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Administrative Assistant Office

Edmonton, AB, Canada
October 29, 2019

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Luisa Keen

Edmonton, AB T*B *P*

Residence: 780-***-**** Cell: 780-***-****



Administrative Assistant

Skilled in Accounts Payable & Receivable, Large Switchboards,

Words Processing and Accounting Software Programs – including ACCPAC

Highly organized with strong customer relations and problem-solving skills.

Self-motivated and diligent, able to work with or without close supervision.

Ability to work autonomously and within a team

Strong verbal and written communication skills

Responsible and reliable

Professional Demeanor and Presentation


Microsoft Outlook 98, Microsoft Internet Explorer 4.x, Windows XP, Power Accounting, Oracle, ClearQuote, Windows 98, Microsoft Office 97 Professional, WordPerfect for Windows, QuickBooks 5, Microsoft Publisher, Microsoft Office 2000 Professional, Power Point, Activity Systems, WebAp, Onware 8.5, BST Time Entry, JD Edwards, ACCPAC, Access 2000, CCH Document Accountants Suite, XCM Workflow System, Sage 50 Accountants Edition 2012,2013, 2014,2015 & 2016, Bigtime Management, Safety sync, Sharefile

OTHER: TCI Switchboard, Various fax machines, Mitel SX2000 computerized switchboard, Mitel 200 Digital Switchboard, Various Meridian phone systems, Nitsuko phone system, Xerox 220ST Document Centre, CISCO VOIP Phone System.


EHS Partnerships Ltd.

Office Administrator / Receptionist (May 2018 –

Format, review, and edit documents in all Office tools (Word, Excel, PowerPoint).

Drafting basic audit proposals from templates.

Drafting basic safety services proposals from templates.

Enter new projects in internal billing program and edit contact/project information. Also create new electronic files appropriately.

Create new physical project files with all project information.

Generate invoices on internal billing system.

Organize and book all travel arrangements including providing pre-payment and providing receipts to both accounting and the project file and electronic file for invoicing and records purposes.

Provide support as needs arise and understand the urgency attached to the deliverables.

Accounts Payables and Receivables


Administrative Assistant / Receptionist (2012 – 2018)

Greeting and dealing with Clients and staff requests

Administrative tasks such as word processing, filing etc

Perform administrative and office support

Maintaining Company Website

Deal with client’s questions and concerns

Accounts Payable

Accounts Receivable

creating spreadsheets and presentations,

Variety of software skills

Track and prepare Employee Time Reports

Assembly of Financial Statement Packages

Invoicing of monthly statements

Processing in person client payments


Administrative Assistant / Receptionist (2010 – 2012)

Professionally answered and transferred incoming calls on a multiline switchboard.

All Project Filing and Maintenance – ordered all supplies.

Archived all project files.

Photocopy maintenance – supplies, call for maintenance etc.

Distributed progress claims and letters by courier/email.

Issued documents; change management.

Updated Outlook contact lists and general duties and required.


Branch Administrative Assistant / Receptionist (2004 – 2010)

Professionally answered and transferred incoming calls on a multiline switchboard.

Prepared all deposits and delivered to bank.

Prepared all invoicing daily.

Accurately prepared all payables and receivables.

Ordered and maintained all office supplies.

Filed and maintained all work orders and invoices.

Credit input and approvals

Assisting Office Management

Assisting Sales and Customer Service staff


Alberta Vocational College, Edmonton, AB, Upgrading Business Education, Nurses Aid Program

Saint Joseph High School, Edmonton, AB, Grade 12 General Education Diploma

“How to be an effective Communicator “– Skills Path

Administrative Assistant Conference – Skills Path


Job Safety Analysis

Workplace inspections

Violence and Harassment Program

Accessibility Training

Workers H & S Awareness Program

Additional Information & References Available on Request

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